Pharmacy Clerk

Hy-Vee, Inc.•Fairfield, IA

About The Position

Pharmacy Clerks support the day-to-day operations of the pharmacy while providing customers with care and professionalism. The role includes assisting customers, stocking and ordering supplies, handling cash transactions, and helping maintain a clean, organized pharmacy. Employees must protect the confidentiality of customers’ private medical information and follow Hy-Vee policies and store guidelines. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

Must be at least 18 years old.
High school diploma or equivalent experience required.
Ability to follow written, verbal, or diagrammatic instructions with attention to detail.
Ability to add, subtract, multiply, and divide whole numbers accurately.
Ability to file, post, and organize materials; copy data accurately between records; and gather basic information through customer interactions.
Ability to guide customers and provide clear, helpful direction professionally and compassionately.
Ability to maintain discretion and integrity when handling confidential patient information.
Vaccination certification is required if administering vaccines, as required by law.
Successful completion of a pre-employment drug screen is required.

Nice To Haves

Over six months up to one year of similar or related experience preferred.

Responsibilities

Provide prompt, friendly customer service in person and by telephone, including taking refill orders.
Gather patient information required to prepare prescriptions.
Stock received products and supplies, mark stickers accordingly, and maintain pharmacy supply levels.
Review prescriptions that have not been picked up as requested by the department manager.
Order products and supplies at the department manager’s request and review invoices for received products.
Log invoices as necessary and complete cash transactions accurately.
Prepare paperwork and compile medicine for delivery orders and mail-outs at the department manager’s request.
Coordinate nursing home medicines as necessary.
Administer vaccines where allowed by law and when appropriately certified.
Clean the pharmacy, empty garbage, and remove trash to maintain a clean and inviting appearance.
Maintain the confidentiality of customers’ private medical information.
Work with co-workers to support customer satisfaction and a pleasant work environment.
Assist in other areas of the store and take on special projects as assigned.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.
Count, pour, package, and label medications, and fill prescriptions under pharmacist supervision in accordance with state and federal regulations.