Pharmacy Clerk

Hy-Vee•Rochester, MN

About The Position

The Pharmacy Clerk supports the pharmacy’s day-to-day operations and contributes to customer health and wellbeing through attentive, professional service. The role includes assisting customers, handling telephone inquiries and refill orders, gathering information for prescriptions, stocking and ordering supplies, processing invoices and cash transactions, and helping maintain an orderly pharmacy. The clerk may prepare paperwork and medicines for deliveries and mail-outs, coordinate nursing home medicines, and administer vaccines when permitted by law and supported by required certification. The position also involves maintaining customer confidentiality, keeping the pharmacy clean, working collaboratively, and following store policies and procedures. This is a fast-paced pharmacy environment with daily noise exposure and significant pressure to meet deadlines. There may be occasional exposure to hazardous chemicals or solvents during compounding, including chemotherapy drugs. The pharmacy handles and prepares hazardous drugs; personnel of reproductive capability should be aware of potential acute and chronic effects and follow pharmacy policies and procedures to minimize risk. Training is provided to support a safe work environment. The anticipated starting wage is $16.00 to $20.00 per hour, depending on experience. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

High school diploma or equivalent experience required.
Ability to follow written, verbal, or diagrammatic instructions with attention to detail.
Ability to add, subtract, multiply, and divide whole numbers accurately.
Ability to file, post, and organize materials, copy data accurately between records, and gather basic information through customer interactions.
Ability to guide customers and provide clear, helpful direction professionally and compassionately.
Ability to maintain discretion and integrity when handling confidential patient information.
Vaccination certification is required if administering vaccines, as required by law.
Successful completion of a pre-employment drug screen is a condition of employment.

Nice To Haves

Over six months up to one year of similar or related experience preferred.

Responsibilities

Provide prompt, friendly customer service and make customer interactions positive.
Answer telephone calls promptly, assist callers, and take refill orders.
Gather patient information required to prepare prescriptions.
Stock received products and supplies, mark stickers accordingly, and keep pharmacy supplies stocked.
Review prescriptions that have not been picked up as requested by the department manager.
Order products and supplies at the department manager’s request and review invoices for received products.
Log invoices as necessary and complete cash transactions accurately.
Prepare paperwork and compile medicines for delivery orders and mail-outs at the department manager’s request.
Coordinate nursing home medicines as necessary.
Administer vaccines as allowed by law, with required certification where applicable.
Clean the pharmacy, empty garbage, and remove trash in a timely manner.
Maintain the confidentiality of customers’ private medical information.
Work with coworkers as a team to support customer satisfaction and a pleasant work environment.
Assist in other areas of the store and take on special projects as assigned.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.