Pharmacy Clerk

Hy-Vee, Inc.•Storm Lake, IA

About The Position

The Pharmacy Clerk provides prompt, efficient, and friendly customer service while helping maintain a clean, inviting pharmacy. The role stocks and orders products and supplies, reviews and logs invoices, assists with prescriptions and refill requests, gathers patient information, and prepares paperwork and medicines for delivery orders and mail-outs. The clerk also performs cash transactions and administers vaccines as allowed by law. The position requires maintaining the confidentiality of customers’ private medical information and following pharmacy and company policies, including procedures for handling hazardous drugs.

Requirements

  • High school education or equivalent experience.
  • Over six months and up to one year of similar or related experience.
  • Ability to follow written, verbal, or diagrammatic instructions involving several concrete variables.
  • Ability to add, subtract, multiply, and divide whole numbers.
  • Ability to file, post, and mail materials; copy data between records; interview people to obtain basic information; and guide people.
  • Ability to exert up to 20 pounds of force occasionally, up to 10 pounds frequently, and negligible force constantly to move objects.
  • Visual ability to see from less than 20 inches to more than 20 feet, with or without correction, and depth perception, color vision, and field of vision.
  • Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
  • Ability to maintain confidentiality and follow pharmacy policies and procedures when handling hazardous drugs.
  • Successful completion of a pre-employment drug screen is required.

Nice To Haves

  • Vaccination certification, if applicable and required by law.

Responsibilities

  • Provide prompt, efficient, friendly, and patient customer service in the pharmacy and throughout the store.
  • Greet customers, learn and use their names when possible, and help them locate or handle products and communicate suggestions or requests.
  • Answer telephone calls promptly and provide helpful service.
  • Stock received products and supplies, mark stickers, and keep pharmacy supplies well stocked.
  • Review prescriptions that have not been picked up as requested by the department manager.
  • Order products and supplies at the department manager’s request.
  • Review and log invoices for received products.
  • Coordinate nursing home medicines as necessary.
  • Prepare paperwork and compile medicines for delivery orders and mail-outs at the department manager’s request.
  • Clean the pharmacy, remove trash, and maintain an inviting appearance.
  • Take customer refill orders and gather patient information required to prepare prescriptions.
  • Perform cash transactions and complete sales.
  • Administer vaccines as allowed by law.
  • Work cooperatively with colleagues to support customer satisfaction and a pleasant work environment.
  • Maintain confidentiality of customers’ private medical information.
  • Follow department and company policies, including personal hygiene, dress, and hazardous-drug procedures.
  • Report to work as scheduled and on time.
  • Assist in other store areas and perform other job-related duties and special projects as required.
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