Pharmacy Clerk

Hy-Vee, Inc. • West Des Moines, IA

4d

About The Position

The Pharmacy Clerk supports the pharmacy’s day-to-day operations while providing professional, helpful service to customers. The role includes assisting customers, gathering information needed to prepare prescriptions, stocking and ordering products and supplies, handling cash transactions, and helping keep the pharmacy clean and organized. Clerks may prepare paperwork and medicines for delivery or mail orders, coordinate nursing home medicines, and administer vaccines when permitted by law and when appropriately certified.

The position requires protecting confidential patient information, working cooperatively with colleagues, following pharmacy and store policies, and reporting to work as scheduled. It is a fast-paced pharmacy environment with daily noise and deadline pressure. There may be occasional exposure to hazardous chemicals or solvents, including chemotherapy drugs. Training is provided, and following safety procedures is essential.

Requirements

• High school diploma or equivalent experience.
• Ability to follow written, verbal, or diagrammatic instructions with attention to detail.
• Ability to accurately add, subtract, multiply, and divide whole numbers.
• Ability to file, post, and organize materials; copy data accurately between records; and gather basic information through customer interactions.
• Ability to guide customers and provide clear, helpful direction professionally and compassionately.
• Ability to maintain discretion and integrity when handling confidential patient information.
• Vaccination certification is required if administering vaccines, as required by law.
• Ability to frequently stand and walk throughout a shift, including for extended periods at a pharmacy counter or workstation.
• Ability to count, pour, package, and label medications, and fill prescriptions under pharmacist supervision in accordance with state and federal pharmacy regulations.
• Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, point-of-sale transactions, and cleaning duties.
• Employment is contingent upon successful completion of a pre-employment drug screen.

Nice To Haves

• Over six months up to one year of similar or related experience.

Responsibilities

• Provide prompt, friendly customer service in person and by telephone, including taking refill orders.
• Gather patient information required to prepare prescriptions.
• Stock received products and supplies, mark stickers accordingly, and keep supplies well stocked.
• Review prescriptions that have not been picked up as requested by the department manager.
• Order products and supplies at the department manager’s request and review invoices for received products.
• Log invoices as necessary and complete cash transactions accurately.
• Prepare paperwork and compile medicines for delivery orders and mail-outs at the department manager’s request.
• Coordinate nursing home medicines as necessary.
• Administer vaccines as allowed by law and with required certification where applicable.
• Clean the pharmacy, empty garbage, and remove trash in a timely manner.
• Maintain the confidentiality of customers’ private medical information.
• Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
• Assist in other areas of the store and complete special projects as assigned.
• Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
• Report to work as scheduled and on time.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED