Pharmacy Clerk

Hy-Vee, Inc.•Sioux City, IA

4d•Onsite

About The Position

The Pharmacy Clerk supports the pharmacy’s day-to-day operations by assisting customers, stocking and ordering supplies, handling cash transactions, and helping maintain an orderly, inviting pharmacy. The role involves customer service by phone and in person, gathering information needed to prepare prescriptions, assisting with delivery and mail-out orders, coordinating nursing home medicines, and administering vaccines when permitted by law and with required certification. The clerk must protect confidential patient information, work cooperatively with colleagues, follow Hy-Vee policies and store guidelines, and report to work as scheduled and on time. This is a fast-paced pharmacy role with daily exposure to noise and pressure to meet deadlines. It includes frequent standing and walking, repetitive reaching and bending, and exposure to bloodborne pathogens and sharps. There may also be occasional exposure to hazardous chemicals or solvents, including chemotherapy drugs. Training is provided to support safe work practices. Employment is contingent on successful completion of a pre-employment drug screen.

Requirements

High school diploma or equivalent experience.
Ability to follow written, verbal, or diagrammatic instructions with attention to detail.
Ability to add, subtract, multiply, and divide whole numbers accurately.
Ability to file, post, and organize materials; copy data accurately between records; and gather basic information through customer interactions.
Ability to guide customers and provide clear, helpful direction professionally and compassionately.
Ability to maintain discretion and integrity when handling confidential patient information.
Vaccination certification is required if administering vaccines, as required by law.

Nice To Haves

Over six months up to one year of similar or related experience is preferred.

Responsibilities

Provide prompt, friendly customer service in person and by telephone, including taking refill orders.
Gather patient information required to prepare prescriptions.
Stock received products and supplies, mark stickers, and keep pharmacy supplies well stocked.
Review prescriptions that have not been picked up as requested by the department manager.
Order products and supplies at the department manager’s request and review invoices for received products.
Log invoices as necessary and complete cash transactions accurately.
Prepare paperwork and compile medicine for delivery orders and mail-outs at the department manager’s request.
Coordinate nursing home medicines as necessary.
Administer vaccines as permitted by law and with required certification where applicable.
Clean the pharmacy, empty garbage, and remove trash to maintain a clean and inviting appearance.
Maintain the confidentiality of customers’ private medical information.
Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
Assist in other store areas and take on special projects as assigned.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.