Pharmacy Clerk

Hy-Vee, Inc.•Cherokee, IA

14d

About The Position

The Pharmacy Clerk supports the day-to-day operations of the pharmacy by assisting customers, stocking and ordering supplies, handling cash transactions, and helping keep the pharmacy running smoothly and presentable. The role requires detail, trustworthiness, professional customer service, and discretion when handling private medical information. Pharmacy Clerks work with the pharmacy team and may assist in other store areas or take on special projects as assigned. The position involves frequent standing and walking, including extended periods at a pharmacy counter or workstation. The work takes place in a fast-paced pharmacy environment with daily noise and deadline pressure, and occasional exposure to hazardous chemicals or solvents, including chemotherapy drugs. The pharmacy handles and prepares hazardous drugs; following pharmacy policies and procedures is essential to minimizing exposure risks. Training is provided to support a safe work environment. Employment is contingent on successfully completing a pre-employment drug screen.

Requirements

High school diploma or equivalent experience required.
Ability to follow written, verbal, or diagrammatic instructions with attention to detail.
Ability to add, subtract, multiply, and divide whole numbers accurately.
Ability to file, post, and organize materials; copy data accurately between records; and gather basic information through customer interactions.
Ability to guide customers and provide clear, helpful direction professionally and compassionately.
Ability to maintain discretion and integrity when handling confidential patient information.
Vaccination certification is required if administering vaccines, as required by law.
Ability to frequently stand and walk throughout a shift, including extended periods at a pharmacy counter or workstation.
Ability to count, pour, package, and label medications, and fill prescriptions under pharmacist supervision in accordance with state and federal pharmacy regulations.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.

Nice To Haves

Over six months up to one year of similar or related experience preferred.

Responsibilities

Provide prompt, friendly customer service and make customer interactions positive.
Answer telephone calls promptly and help callers, including taking refill orders.
Gather patient information needed to prepare prescriptions.
Stock received products and supplies, mark stickers accordingly, and maintain pharmacy supply levels.
Review prescriptions that have not been picked up as requested by the department manager.
Order products and supplies at the department manager’s request and review invoices for received products.
Log invoices as necessary and complete cash transactions accurately.
Prepare paperwork and compile medicine for delivery orders and mail-outs at the department manager’s request.
Coordinate nursing home medicines as necessary.
Administer vaccines as allowed by law and when appropriately certified.
Clean the pharmacy, empty garbage, and remove trash in a timely manner.
Maintain the confidentiality of customers’ private medical information.
Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
Assist in other store areas as needed and complete special projects as assigned.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.