Pharmacy Clerk

Hy-Vee, Inc.•Sioux Falls, SD

14d

About The Position

The Pharmacy Clerk provides prompt, efficient, and friendly customer service; maintains a clean pharmacy; stocks and orders products and supplies; and handles invoices and related paperwork. The position supports pharmacy operations by assisting customers, processing refill requests and cash transactions, gathering patient information, coordinating nursing home medicines, and preparing medicine and paperwork for deliveries and mail-outs. The clerk may administer vaccines as allowed by law and must maintain the confidentiality of customers’ private medical information. The role reports to the District Store Director, Store Manager, specified Assistant Managers, Pharmacy Department Manager, and Pharmacists. It has no direct reports.

Requirements

High school education or equivalent experience.
Over six months up to one year of similar or related experience.
Ability to follow written, verbal, or diagrammatic instructions involving several concrete variables.
Ability to add, subtract, multiply, and divide whole numbers.
Ability to file, post, and mail materials; copy data between records; interview to obtain basic information; and guide people.
Vaccination certification if applicable and required by law.
Ability to meet the stated physical requirements, including exerting up to 20 pounds of force occasionally and up to 10 pounds frequently.
Ability to perform climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Visual ability to see from less than 20 inches to more than 20 feet, with or without correction, and depth perception, color vision, and field of vision.
Understand that handling hazardous drugs may cause acute and chronic effects, and that not following pharmacy policies and procedures may increase exposure risk.
Successful completion of a pre-employment drug screen.

Responsibilities

Provide prompt, efficient, friendly, and helpful customer service in the pharmacy and throughout the store.
Greet customers, learn and use their names when possible, escort them to products, retrieve out-of-reach products, help with heavy items, and pass along customer suggestions or requests.
Answer telephone calls promptly and assist customers who call.
Stock received products and supplies, mark stickers, and keep pharmacy supplies stocked.
Review prescriptions that were not picked up, as requested by the department manager.
Order products and supplies at the department manager’s request.
Review and log invoices for received products.
Coordinate nursing home medicines as necessary.
Prepare paperwork and compile medicine for delivery orders and mail-outs at the department manager’s request.
Clean the pharmacy, empty garbage, and remove trash promptly to maintain an inviting appearance.
Take refill orders from customers and gather patient information required to prepare prescriptions.
Perform cash transactions and complete sales.
Administer vaccines as allowed by law.
Work cooperatively with colleagues to support customer satisfaction and a pleasant work environment.
Follow department and company guidelines for personal hygiene and dress, as well as company policies and store guidelines.
Report to work as scheduled and on time.
Assist in other store areas and perform other job-related duties and special projects as required.
Maintain the confidentiality of customers’ private medical information.