Pharmacy Clerk
About The Position
The Pharmacy Clerk supports the pharmacy’s day-to-day operations by assisting customers, stocking and ordering supplies, processing cash transactions, and helping maintain an orderly pharmacy. The role requires careful handling of confidential patient information and collaboration with pharmacy colleagues to support customer satisfaction and a pleasant work environment. This is a fast-paced pharmacy role with daily exposure to noise and pressure to meet deadlines. There may be occasional exposure to hazardous chemicals or solvents during compounding, including chemotherapy drugs. The pharmacy handles and prepares hazardous drugs; personnel of reproductive capability should be aware of potential acute and chronic effects. Following pharmacy policies and procedures is essential to minimizing risk, and training is provided to support a safe work environment.
Requirements
- High school diploma or equivalent experience.
- Ability to follow written, verbal, or diagrammatic instructions with attention to detail.
- Ability to add, subtract, multiply, and divide whole numbers accurately.
- Ability to file, post, and organize materials; copy data accurately between records; and gather basic information through customer interactions.
- Ability to guide customers and provide clear, helpful direction professionally and compassionately.
- Ability to use discretion and integrity when handling confidential patient information.
- Ability to frequently stand and walk throughout a shift, including extended periods at a pharmacy counter or workstation.
- Ability to count, pour, package, and label medications and fill prescriptions under pharmacist supervision in accordance with state and federal pharmacy regulations.
- Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning duties.
- Successful completion of a pre-employment drug screen.
Nice To Haves
- Over six months up to one year of similar or related experience is preferred.
Responsibilities
- Provide prompt, friendly customer service and make customer interactions positive.
- Answer telephone calls promptly and assist callers, including taking refill orders.
- Gather patient information required to prepare prescriptions.
- Stock received products and supplies, mark stickers, and maintain pharmacy supply levels.
- Review prescriptions that have not been picked up as requested by the department manager.
- Order products and supplies at the department manager’s request and review invoices for received products.
- Log invoices as necessary and complete cash transactions accurately.
- Prepare paperwork and compile medicine for delivery orders and mail-outs at the department manager’s request.
- Coordinate nursing home medicines as necessary.
- Administer vaccines when permitted by law and when the required certification is held.
- Clean the pharmacy, empty garbage, and remove trash promptly.
- Maintain the confidentiality of customers’ private medical information.
- Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
- Assist in other areas of the store and take on special projects as assigned.
- Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
- Report to work as scheduled and on time.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
