Pharmacy Clerk

Hy-Vee•Cedar Rapids, IA

14d•Onsite

About The Position

Hy-Vee is seeking a customer-service-oriented Pharmacy Clerk to support daily pharmacy operations and help provide customers with a positive experience. The clerk assists customers, handles pharmacy supplies and product orders, processes cash transactions, and helps maintain a clean and organized pharmacy. The role requires discretion when handling private medical information and teamwork with pharmacy and store colleagues. Night and weekend shifts are required. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

High school diploma or equivalent experience required.
Ability to follow written, verbal, or diagrammatic instructions with attention to detail.
Ability to add, subtract, multiply, and divide whole numbers accurately.
Ability to file, post, and organize materials; copy data accurately between records; and gather basic information through customer interactions.
Ability to guide customers and provide clear, helpful direction professionally and compassionately.
Ability to maintain discretion and integrity when handling confidential patient information.
Vaccination certification is required if administering vaccines, as required by law.
Ability to frequently stand and walk throughout a shift, including extended periods at a pharmacy counter or workstation.
Ability to perform repetitive standing, walking, reaching, and bending associated with pharmacy work.

Nice To Haves

Over six months up to one year of similar or related experience preferred.

Responsibilities

Provide prompt, friendly customer service to pharmacy customers.
Answer telephone calls and assist callers, including taking refill orders.
Gather patient information needed to prepare prescriptions.
Stock received products and supplies, mark stickers, and keep supplies stocked.
Review prescriptions that have not been picked up as requested by the department manager.
Order products and supplies at the department manager’s request and review received-product invoices.
Log invoices as necessary and complete cash transactions accurately.
Prepare paperwork and compile medicines for delivery orders and mail-outs at the department manager’s request.
Coordinate nursing home medicines as necessary.
Administer vaccines when allowed by law and when the required certification is held.
Clean the pharmacy, empty garbage, and remove trash promptly.
Protect the confidentiality of customers’ private medical information.
Work with co-workers to support customer satisfaction and a pleasant work environment.
Assist in other store areas and take on special projects as assigned.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.
Count, pour, package, and label medications and fill prescriptions under pharmacist supervision, in accordance with state and federal pharmacy regulations.