Pharmacy Clerk

Hy-Vee, Inc.•Des Moines, IA

About The Position

Pharmacy Clerks support the day-to-day operations of the pharmacy and contribute to customer health and wellbeing through careful, professional service. The role involves assisting customers, stocking and ordering supplies, handling cash transactions, and helping maintain an orderly pharmacy. It requires attention to detail, trustworthiness, discretion with confidential patient information, and a commitment to teamwork and customer service. This is a fast-paced pharmacy environment with daily exposure to noise and pressure to meet deadlines. There may be occasional exposure to hazardous chemicals or solvents during compounding, including chemotherapy drugs. The pharmacy handles and prepares hazardous drugs; following pharmacy policies and procedures is essential to minimizing exposure risks. Safety training is provided. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

High school diploma or equivalent experience required.
Ability to follow written, verbal, or diagrammatic instructions with attention to detail.
Ability to add, subtract, multiply, and divide whole numbers accurately.
Ability to file, post, and organize materials, copy data accurately between records, and gather basic information through customer interactions.
Ability to guide customers and provide clear, helpful direction professionally and compassionately.
Ability to maintain discretion and integrity when handling confidential patient information.
Vaccination certification is required if administering vaccines, as required by law.
Ability to frequently stand and walk throughout a shift, including extended periods at a pharmacy counter or workstation.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
Successful completion of a pre-employment drug screen is required.

Nice To Haves

Over six months up to one year of similar or related experience preferred.

Responsibilities

Greet customers and provide prompt, friendly service.
Answer telephone calls promptly, provide helpful service, and take refill orders.
Gather patient information required to prepare prescriptions.
Stock received products and supplies, mark stickers accordingly, and keep pharmacy supplies stocked.
Review prescriptions that have not been picked up as requested by the department manager.
Order products and supplies at the department manager’s request and review invoices for received products.
Log invoices as necessary and complete cash transactions accurately.
Prepare paperwork and compile medicine for delivery orders and mail-outs at the department manager’s request.
Coordinate nursing home medicines as necessary.
Administer vaccines when permitted by law and when required certification is held.
Clean the pharmacy, empty garbage, and remove trash in a timely manner.
Maintain confidentiality of customers’ private medical information.
Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
Assist in other store areas and take on special projects as assigned.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.
Count, pour, package, and label medications, and fill prescriptions under pharmacist supervision and in accordance with state and federal regulations.