Pharmacy Clerk

Hy-Vee, Inc.•Marshalltown, IA

24d•Onsite

About The Position

At Hy-Vee, Pharmacy Clerks support the day-to-day operations of the pharmacy while providing customers with care and professionalism. The role includes assisting customers, stocking and ordering supplies, handling cash transactions, and helping keep the pharmacy running smoothly and looking its best. The position requires attention to detail, trustworthiness, a commitment to customer service, and the ability to work as part of a team. This is a fast-paced pharmacy environment with daily exposure to noise and significant pressure to meet deadlines. There may be occasional exposure to hazardous chemicals or solvents during compounding, including chemotherapy drugs. The pharmacy handles and prepares hazardous drugs; personnel of reproductive capability should be aware of potential acute and chronic effects from exposure. Training is provided, and following pharmacy policies and procedures is essential to minimizing risk. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

Must be at least 18 years old.
High school diploma or equivalent experience required.
Ability to follow written, verbal, or diagrammatic instructions with attention to detail.
Ability to add, subtract, multiply, and divide whole numbers accurately.
Ability to file, post, and organize materials; copy data accurately between records; and gather basic information through customer interactions.
Ability to guide customers and provide clear, helpful direction in a professional and compassionate manner.
Ability to maintain discretion and integrity when handling confidential patient information.
Vaccination certification is required if administering vaccines, as required by law.
Ability to frequently stand and walk throughout a shift, including extended periods at a pharmacy counter or workstation.
Ability to perform repetitive standing, walking, reaching, and bending.
Ability to work in an environment with daily noise and deadline pressure, and occasional exposure to hazardous chemicals or solvents, including chemotherapy drugs.

Nice To Haves

Over six months up to one year of similar or related experience is preferred.

Responsibilities

Provide prompt, friendly customer service and make customer interactions positive.
Answer telephone calls promptly and assist callers, including taking refill orders.
Gather patient information required to prepare prescriptions.
Stock received products and supplies, mark stickers accordingly, and keep supplies well stocked.
Review prescriptions that have not been picked up as requested by the department manager.
Order products and supplies at the department manager's request and review invoices for received products.
Log invoices as necessary and complete cash transactions accurately.
Prepare paperwork and compile medicine for delivery orders and mail-outs at the department manager's request.
Coordinate nursing home medicines as necessary.
Administer vaccines as permitted by law and with required certification where applicable.
Clean the pharmacy, empty garbage, and remove trash in a timely manner.
Maintain the confidentiality of customers' private medical information.
Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
Assist in other areas of the store and take on special projects as assigned.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.
Count, pour, package, and label medications, and fill prescriptions under pharmacist supervision in accordance with state and federal regulations.
Perform order fulfillment, POS transactions, and cleaning and sanitation duties.