Pharmacy Clerk

Hy-Vee, Inc.•Oskaloosa, IA

10d

About The Position

The Pharmacy Clerk supports the day-to-day operations of the pharmacy by assisting customers, stocking and ordering supplies, handling cash transactions, and helping maintain a clean and organized pharmacy. The role requires professional, compassionate customer service and careful handling of confidential patient information. Clerks may help prepare prescriptions under pharmacist supervision and administer vaccines only where permitted by law and when appropriately certified. This is a fast-paced pharmacy role with daily exposure to noise and pressure to meet deadlines. There may be occasional exposure to hazardous chemicals or solvents during compounding, including chemotherapy drugs. The pharmacy handles and prepares hazardous drugs; personnel of reproductive capability are advised that exposure may cause acute and chronic effects. Following pharmacy policies and procedures is essential to minimizing risk, and training is provided to support a safe work environment. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

High school diploma or equivalent experience required.
Ability to follow written, verbal, or diagrammatic instructions with attention to detail.
Ability to add, subtract, multiply, and divide whole numbers accurately.
Ability to file, post, and organize materials; copy data accurately between records; and gather basic information through customer interactions.
Ability to guide customers and provide clear, helpful direction professionally and compassionately.
Ability to maintain discretion and integrity when handling confidential patient information.
Vaccination certification is required if administering vaccines, as required by law.
Ability to frequently stand and walk throughout a shift, including extended periods at a pharmacy counter or workstation.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, point-of-sale transactions, and cleaning duties.
Successful completion of a pre-employment drug screen is required.

Nice To Haves

Over six months up to one year of similar or related experience preferred.

Responsibilities

Provide prompt, friendly customer service and make customer interactions positive.
Answer telephone calls promptly, provide helpful service, and take refill orders.
Gather patient information required to prepare prescriptions.
Stock received products and supplies, mark stickers accordingly, and maintain pharmacy supply levels.
Review prescriptions that have not been picked up as requested by the department manager.
Order products and supplies at the department manager’s request and review invoices for received products.
Log invoices as necessary and complete cash transactions accurately.
Prepare paperwork and compile medicine for delivery orders and mail-outs at the department manager’s request.
Coordinate nursing home medicines as necessary.
Administer vaccines as permitted by law and with required certification where applicable.
Clean the pharmacy, empty garbage, and remove trash to maintain a clean and inviting appearance.
Maintain the confidentiality of customers’ private medical information.
Work as part of a team to support customer satisfaction and a pleasant work environment.
Assist in other areas of the store and take on special projects as assigned.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.
Count, pour, package, and label medications, and fill prescriptions under pharmacist supervision in accordance with state and federal regulations.