Pharmacy Clerk
About The Position
The Pharmacy Clerk supports the day-to-day operations of the pharmacy by assisting customers, stocking and ordering supplies, handling cash transactions, and helping keep the pharmacy running smoothly and presentably. The role requires care, professionalism, attention to detail, trustworthiness, and a commitment to customer service and teamwork. The work takes place in a fast-paced pharmacy environment with daily noise and pressure to meet deadlines. There may be occasional exposure to hazardous chemicals or solvents, including chemotherapy drugs. The pharmacy handles and prepares hazardous drugs; personnel of reproductive capability are advised that exposure may cause acute and chronic effects, and that following pharmacy policies and procedures is essential to minimizing risk. Training is provided to support a safe work environment. Employment is contingent upon successful completion of a pre-employment drug screen.
Requirements
- High school diploma or equivalent experience.
- Ability to follow written, verbal, or diagrammatic instructions with attention to detail.
- Ability to add, subtract, multiply, and divide whole numbers accurately.
- Ability to file, post, and organize materials, copy data accurately between records, and gather basic information through customer interactions.
- Ability to guide customers and provide clear, helpful direction professionally and compassionately.
- Ability to maintain discretion and integrity when handling confidential patient information.
- Vaccination certification is required if administering vaccines, as required by law.
Nice To Haves
- Over six months up to one year of similar or related experience.
Responsibilities
- Provide prompt, friendly customer service and make customer interactions positive.
- Answer telephone calls promptly, assist callers, and take refill orders.
- Gather patient information required to prepare prescriptions.
- Stock received products and supplies, mark stickers accordingly, and keep supplies well stocked.
- Review prescriptions that have not been picked up as requested by the department manager.
- Order products and supplies at the department manager's request and review invoices for received products.
- Log invoices as necessary and complete cash transactions accurately.
- Prepare paperwork and compile medicine for delivery orders and mail-outs at the department manager's request.
- Coordinate nursing home medicines as necessary.
- Administer vaccines when allowed by law and when the required certification is held.
- Clean the pharmacy, empty garbage, and remove trash promptly.
- Maintain the confidentiality of customers' private medical information.
- Work as part of a team to support customer satisfaction and a pleasant work environment.
- Assist in other store areas and take on special projects as assigned.
- Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
- Report to work as scheduled and on time.
- Count, pour, package, and label medications, and fill prescriptions under pharmacist supervision in accordance with state and federal regulations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
