Pharmacy Clerk

Hy-Vee, Inc.•Omaha, NE

16d•Onsite

About The Position

The Pharmacy Clerk supports the pharmacy’s day-to-day operations by assisting customers, stocking and ordering supplies, handling cash transactions, and helping maintain a clean, organized pharmacy. The role calls for detail, discretion, professionalism, and a customer-focused approach. Clerks may gather information for prescriptions, prepare paperwork and medicines for delivery or mail-outs, coordinate nursing-home medicines, and administer vaccines when permitted by law and appropriately certified. They work under pharmacist supervision when filling prescriptions and must protect confidential patient information. This is a fast-paced pharmacy role with daily exposure to noise and pressure to meet deadlines. There may be occasional exposure to hazardous chemicals or solvents, including chemotherapy drugs. The pharmacy handles and prepares hazardous drugs; personnel of reproductive capability are advised that exposure may cause acute and chronic effects. Training is provided, and following pharmacy policies and procedures is essential to minimizing risk. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

High school diploma or equivalent experience required.
Ability to follow written, verbal, or diagrammatic instructions with attention to detail.
Ability to add, subtract, multiply, and divide whole numbers accurately.
Ability to file, post, and organize materials, copy data accurately between records, and gather basic information through customer interactions.
Ability to guide customers and provide clear, helpful direction professionally and compassionately.
Ability to maintain discretion and integrity when handling confidential patient information.
Vaccination certification is required if administering vaccines, as required by law.

Nice To Haves

Over six months up to one year of similar or related experience preferred.

Responsibilities

Provide prompt, friendly customer service and make customer interactions positive.
Answer telephone calls promptly, assist callers, and take refill orders.
Gather patient information required to prepare prescriptions.
Stock received products and supplies, mark stickers, and keep pharmacy supplies well stocked.
Review prescriptions that have not been picked up as requested by the department manager.
Order products and supplies at the department manager’s request and review invoices for received products.
Log invoices as necessary and complete cash transactions accurately.
Prepare paperwork and compile medicines for delivery orders and mail-outs at the department manager’s request.
Coordinate nursing-home medicines as necessary.
Administer vaccines when allowed by law and when required certification is held.
Clean the pharmacy, empty garbage, and remove trash promptly.
Maintain the confidentiality of customers’ private medical information.
Work with co-workers to support customer satisfaction and a pleasant work environment.
Assist in other store areas and take on special projects as assigned.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.