MN Pharmacy Clerk

Lewis Drug•Tracy, MN

11d

About The Position

The Pharmacy Clerk’s primary responsibility is patient and customer care. The clerk is the first point of contact for pharmacy patients and handles interactions promptly, professionally, and in a friendly manner. The role supports prescription processing and delivery, patient service, pharmacy operations, and the pharmacy team. The position reports to the Chief Pharmacist and Staff Pharmacist and is non-exempt, with a stated rate of $15.00–$17.00 per hour.

Requirements

High school diploma or equivalent required, or currently in progress.
Ability to handle transactions accurately and responsibly.
Basic math and computer skills.
Strong organizational skills, attention to detail, and ability to multitask.
Ability to communicate effectively verbally and in writing.
Ability to learn software systems and enter data accurately and efficiently.
Dependable attendance and job performance.
Ability to take direction, work independently, and use initiative to plan and complete daily activities.
Ability to maintain composure when dealing with challenging situations.
Positive, friendly attitude and eagerness to help patients.
Neat and clean appearance.
Ability and desire to learn new skills.

Responsibilities

Learn and follow Lewis Drug policies and procedures in daily work.
Professionally assist with patient wait times, sales, returns, and complaints.
Answer phone calls promptly and politely.
Obtain and maintain patient information needed to fill prescriptions accurately and efficiently.
Maintain the confidentiality of patients’ private medical information in accordance with the HIPAA Act.
Prepare paperwork and compile medications for delivery and mail-out orders.
Serve drive-thru patients efficiently, if applicable.
Use a variety of software systems and a cash register.
Stock supplies; clean the work area and patient area; and prepare the pharmacy for the next day’s operations.
Promote Lewis initiatives and represent Lewis positively to patients and the community.
Perform additional duties as assigned by the Chief Pharmacist or Pharmacist.
Coordinate daily activities with pharmacy team members and support the pharmacy as a team member and individually.

Benefits

Medical, dental, and vision insurance for full-time employees.
HSA, FSA, and LPFSA options for full-time employees.
Voluntary life, long-term disability, life/long-term care hybrid, cancer, critical illness, accident, and identity theft protection options for full-time employees.
Employee discount.
Retirement savings (401k).
Paid Time Off (PTO).
Paid volunteer time for full-time employees.
Company-paid short-term disability for full-time employees.
Company-paid life insurance for full-time employees.
Discounted logowear.
Employee Assistance Program.