Pharmacy Clerk

Lewis Drug•Ida Grove, IA

26d

About The Position

The Pharmacy Clerk’s primary responsibility is patient and customer care. As the pharmacy’s first point of contact for patients, the clerk handles interactions promptly, professionally, and in a friendly manner. The role supports pharmacy operations through customer service, accurate information gathering and data entry, delivery preparation, and maintaining the work area.

Requirements

High school diploma or equivalent required, or currently in progress.
Ability to handle transactions accurately and responsibly.
Basic math and computer skills.
Strong organizational skills, attention to detail, and ability to multitask.
Ability to communicate effectively verbally and in writing.
Ability to learn software systems and perform accurate, efficient data entry.
Ability to work effectively as part of a team and independently.
Dependable attendance and job performance.
Ability to maintain composure in challenging situations and take direction when needed.
Ability to stand for long periods and move quickly between workstations.
Ability to use the full range of hands, wrists, and arms, including picking up and pinching small items and grasping or turning objects.
Ability to position oneself or move around the pharmacy to access products and supplies at varying heights.
Ability to lift or move up to 40 pounds occasionally, up to 10 pounds frequently, and less than 10 pounds constantly.
Visual abilities including near and distance vision, depth perception, color vision, and field of vision, with or without correction.
Ability to communicate verbally with staff and patients and handle multiple tasks in a fast-paced setting.

Responsibilities

Learn and follow Lewis Drug policies and procedures.
Professionally manage and assist with patient wait times, sales, returns, and complaints.
Answer phone calls promptly and politely.
Obtain and maintain pertinent patient information so prescriptions can be filled accurately and efficiently.
Maintain the confidentiality of patients’ private medical information according to the HIPAA Act.
Prepare paperwork and compile medications for delivery and mail-out orders.
Manage and serve drive-thru patients efficiently, if applicable.
Log into software systems and use a cash register.
Stock supplies, clean work and patient areas, and prepare the pharmacy for the next day’s operations.
Promote Lewis initiatives and represent Lewis positively to patients and communities.
Perform additional duties as assigned by the Chief Pharmacist or Pharmacist.

Benefits

Medical, dental, and vision insurance (full-time employees)
HSA, FSA, and LPFSA options (full-time employees)
Voluntary life, long-term disability, life/long-term care hybrid, cancer, critical illness, accident, and identity theft protection options (full-time employees)
Employee discount
Retirement savings (401k)
Paid Time Off (PTO)
Paid volunteer time (full-time employees)
Company-paid short-term disability (full-time employees)
Company-paid life insurance (full-time employees)
Discounted logowear
Employee Assistance Program