Pharmacy Clerk

Hy-Vee, Inc.•Newton, IA

About The Position

The Pharmacy Clerk supports the day-to-day operations of Hy-Vee’s pharmacy by assisting customers, stocking and ordering supplies, handling cash transactions, and helping maintain an orderly pharmacy. The role calls for customer service, attention to detail, trustworthiness, discretion, and teamwork. Employees must protect customers’ confidential medical information and follow pharmacy, store, hygiene, and dress policies. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

High school diploma or equivalent experience.
Ability to follow written, verbal, or diagrammatic instructions with attention to detail.
Ability to add, subtract, multiply, and divide whole numbers accurately.
Ability to file, post, and organize materials; copy data accurately between records; and gather basic information through customer interactions.
Ability to guide customers and provide clear, helpful direction professionally and compassionately.
Ability to maintain discretion and integrity when handling confidential patient information.
Vaccination certification is required if administering vaccines, as required by law.
Ability to meet the physical demands of frequently standing and walking, repetitive reaching and bending, and pharmacy order fulfillment, point-of-sale transactions, and cleaning duties.

Nice To Haves

Over six months up to one year of similar or related experience.

Responsibilities

Greet customers and provide prompt, friendly service.
Answer telephone calls and assist callers, including taking refill orders.
Gather patient information required to prepare prescriptions.
Stock received products and supplies, mark stickers accordingly, and keep pharmacy supplies stocked.
Review prescriptions that have not been picked up as requested by the department manager.
Order products and supplies at the department manager’s request and review invoices for received products.
Log invoices as necessary and complete cash transactions accurately.
Prepare paperwork and compile medicine for delivery orders and mail-outs at the department manager’s request.
Coordinate nursing home medicines as necessary.
Administer vaccines when permitted by law and when the required certification is held.
Clean the pharmacy, empty garbage, and remove trash promptly.
Maintain the confidentiality of customers’ private medical information.
Work collaboratively with co-workers to support customer satisfaction and a pleasant work environment.
Assist in other areas of the store and take on special projects as assigned.
Follow personal hygiene, dress, Hy-Vee policy, and store guideline requirements.
Report to work as scheduled and on time.
Count, pour, package, and label medications, and fill prescriptions under pharmacist supervision in accordance with applicable regulations.