Pharmacy Clerk

Hy-Vee•Marion, IA

About The Position

The Pharmacy Clerk supports the pharmacy’s day-to-day operations by assisting customers, stocking and ordering supplies, handling cash transactions, and helping maintain a clean and orderly pharmacy. The role provides customer service in person and by telephone, gathers patient information for prescription preparation, and supports prescription processing and delivery tasks under applicable supervision and regulations. Night and weekend shifts are required. The position involves frequent standing and walking, repetitive reaching and bending, and work in a fast-paced pharmacy with daily noise and deadline pressure. There may be occasional exposure to hazardous chemicals or solvents, including chemotherapy drugs, as well as exposure to bloodborne pathogens and sharps. Training is provided to support safe work practices. Employment is contingent on successfully completing a pre-employment drug screen.

Requirements

High school diploma or equivalent experience.
Ability to follow written, verbal, or diagrammatic instructions with attention to detail.
Ability to accurately add, subtract, multiply, and divide whole numbers.
Ability to file, post, and organize materials; copy data accurately between records; and gather basic information through customer interactions.
Ability to guide customers and provide clear, helpful direction in a professional and compassionate manner.
Ability to maintain discretion and integrity when handling confidential patient information.
Vaccination certification is required if administering vaccines, as required by law.
Ability to perform the physical activities described, including frequent standing and walking and repetitive reaching and bending.

Nice To Haves

Over six months up to one year of similar or related experience is preferred.

Responsibilities

Provide prompt, friendly customer service and make customer interactions positive.
Answer telephone calls promptly and assist callers, including taking refill orders.
Gather patient information required to prepare prescriptions.
Stock received products and supplies, mark stickers, and keep pharmacy supplies stocked.
Review prescriptions that have not been picked up as requested by the department manager.
Order products and supplies at the department manager’s request and review invoices for received products.
Log invoices as necessary and complete cash transactions accurately.
Prepare paperwork and compile medicine for delivery orders and mail-outs at the department manager’s request.
Coordinate nursing home medicines as necessary.
Administer vaccines when permitted by law and when appropriately certified.
Clean the pharmacy, empty garbage, and remove trash in a timely manner.
Maintain the confidentiality of customers’ private medical information.
Work with co-workers to support customer satisfaction and a pleasant work environment.
Assist in other store areas and take on special projects as assigned.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.