Pharmacy Clerk

Hy-Vee•Ottumwa, IA

13d•Onsite

About The Position

Hy-Vee is seeking a customer-service-oriented Pharmacy Clerk to support the pharmacy’s daily operations and help provide a positive experience for customers. The role involves customer assistance, stocking and ordering products and supplies, cash handling, and maintaining a clean and orderly pharmacy. Pharmacy Clerks handle confidential medical information and work with pharmacy colleagues to support customer satisfaction and a pleasant work environment. Vaccines may be administered where permitted by law and with required certification. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

High school diploma or equivalent experience.
Ability to follow written, verbal, or diagrammatic instructions with attention to detail.
Ability to accurately add, subtract, multiply, and divide whole numbers.
Ability to file, post, and organize materials; copy data accurately between records; and gather basic information through customer interactions.
Ability to guide customers and provide clear, helpful direction professionally and compassionately.
High level of discretion and integrity when handling confidential patient information.
Vaccination certification is required if administering vaccines, as required by law.
Ability to meet the physical requirements of frequent standing and walking, repetitive reaching and bending, and related pharmacy work.
Successful completion of a pre-employment drug screen is a condition of employment.

Nice To Haves

Over six months up to one year of similar or related experience is preferred.

Responsibilities

Greet customers and provide prompt, friendly service; build positive customer interactions.
Answer telephone calls and assist callers, including taking refill orders.
Gather patient information required to prepare prescriptions.
Stock received products and supplies, mark stickers accordingly, and maintain pharmacy supply levels.
Review prescriptions that have not been picked up as requested by the department manager.
Order products and supplies at the department manager’s request and review invoices for received products.
Log invoices as necessary and complete cash transactions accurately.
Prepare paperwork and compile medicines for delivery orders and mail-outs at the department manager’s request.
Coordinate nursing home medicines as necessary.
Administer vaccines where allowed by law and when appropriately certified.
Clean the pharmacy, empty garbage, and remove trash in a timely manner.
Maintain confidentiality of customers’ private medical information.
Work cooperatively with colleagues to support customer satisfaction and a pleasant work environment.
Assist in other store areas and take on special projects as assigned.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.
Count, pour, package, and label medications and fill prescriptions under pharmacist supervision, in accordance with applicable pharmacy regulations.