Pharmacy Care Coordinator

Baptist Health Deaconess Madisonville • Madisonville, KY

39d • Onsite

About The Position

The Pharmacy Care Coordinator works in collaboration with insurance companies, nursing, social workers, and pharmacy to obtain appropriate authorization for medications, including registration with drug-specific manufacturer programs when applicable. This role performs tasks related to prescription billing, such as completing benefits investigations, assisting with the prior authorization process, and locating copay assistance options for patients to ensure the affordability of specialty medications. The coordinator escalates clinical support needs and questions to the clinic specialty pharmacist and assists with clinic intervention outcomes tracking to monitor the value of services. Additionally, the role coordinates patient outreach during clinic visits or via telephonic follow-up to ensure continuity of care and optimize patient outcomes. Responsibilities may include working to establish and maintain short and long-term quality improvement goals. The scope and complexity of the position require a diverse and highly developed skill set, including but not limited to time-management, communication, creativity, vision, teamwork, management, leadership, clinical knowledge base/skills, mentorship, change management, scholarship, and teaching. Candidates must be able to work effectively with a multidisciplinary team, handling multiple responsibilities in a fast-paced environment. The position is physically located in a specialty medical clinic setting and requires direct contact with the Clinic Specialty Pharmacist.

Requirements

• Time-management
• Communication
• Creativity
• Vision
• Teamwork
• Management
• Leadership
• Clinical knowledge base/skills
• Mentorship
• Change management
• Scholarship
• Teaching
• Ability to work effectively with a multidisciplinary team
• Ability to handle multiple responsibilities in a fast-paced environment

Responsibilities

• Works in collaboration with insurance companies, nursing, social workers, and pharmacy to obtain appropriate authorization for medications including registration with drug specific manufacturer programs when applicable.
• Performs tasks related to prescription billing including completing benefits investigations, assisting with the prior authorization process, and locating copay assistance options for patients to ensure affordability of specialty medications.
• Escalates clinical support needs and questions to the clinic specialty pharmacist.
• Assists with clinic intervention outcomes tracking to monitor value of services.
• Coordinates patient outreach during clinic visits or via telephonic follow up to ensure continuity of care and optimize patient outcomes.
• Works to establish and maintain short and long-term quality improvement goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed