Pharmacy and Inventory Coordinator

Bayshore•Markham, ON

About The Position

Under the direct supervision of the Pharmacy Supervisor, the Pharmacy and Inventory Coordinator performs administrative and organizational tasks in a pharmaceutical setting. The Pharmacy & Inventory Coordinator creates and maintains patient files, performs basic tasks within the pharmacy software, speaks to clients for collecting information and performs credit card handling as part of the pharmacy team. In addition, they assist in maintaining inventory levels in the pharmacy, updating appropriate records, and ordering necessary medications to fulfill pharmacy orders.

Requirements

High school diploma or GED
Strong organizational skills and attention to detail, supporting efficient task management and accuracy.
Proficiency in computer applications and digital tools commonly used in pharmacy operations.
Ability to perform basic mathematical calculations, relevant to pharmaceutical measurements.

Responsibilities

Assist the pharmacist/registered pharmacy technician in maintaining federal, provincial, and local laws, accrediting body standards, and Policies and Procedures (P&Ps).
Make Inbound and outbound phone calls, collecting information for client account and profile, and assisting customers.
Work directly with patient data and complete tasks such as creating patients’ profiles in NAV, aggregating orders, and collecting payments.
Maintain pharmacy records including filing, scanning, and documenting required information on dispensing records.
Schedule, track, and process prescriptions in Kroll.
Place orders for inventory from different suppliers, such as Mckesson (through Pharmaclick), and DEX wholesale (internally).
Assist in ensuring that the pharmacy is fully stocked with medications needed to process scheduled refills.
Update inventory levels in the central database (ERP) by creating purchase orders, receiving orders, and, transferring stock from other locations, where appropriate.
Create new drug cards in NAV for new medications.
Maintain appropriate inventory levels through regular cycle counts and updating the counts in both NAV (ERP) and Kroll, while also communicating pertinent information with the main purchasing team.
Prepare and requests return for all expired or damaged drugs to the appropriate wholesaler and create return orders in NAV.
Investigate and conduct research in cases of count discrepancies.
Quarantine items from shelf that have expired and requests adjustments from purchasing team, as required.
Assist the pharmacist in handling drug/product recalls, recovering stock from patients and returning for credit as per the recall notice, while adjusting system inventory counts.
Document appropriately according to P&Ps, all activities using required paperwork(logs).
Communicate appropriately with all members of the healthcare team.
Assist the pharmacists in the preparation, counting, compounding, and labelling medications/ devices as allowed by law.
Performs other duties as assigned.