About The Position

The Pharmacist-In-Charge (PIC) oversees pharmacy operations and ensures high standards of patient care and regulatory compliance. The role calls for leadership, knowledge of pharmacy practice, ethical conduct, and experience in pharmacy management and workflow optimization. The PIC fosters quality assurance, patient education, and customer service within the pharmacy. This is an exempt position reporting directly to the Store Director and Director of Pharmacy.

Requirements

  • Bachelor of Science in Pharmacy or Pharm.D.
  • Current pharmacist license in good standing.
  • Valid driver’s license.
  • Minimum 2–4 years of experience in a supervisory or leadership role within a retail environment.

Nice To Haves

  • Proficiency in Microsoft Office (Word, Excel, and PowerPoint).
  • Experience with retail pharmacy software and point-of-sale systems.
  • Experience training and developing pharmacy technicians and other support staff.

Responsibilities

  • Provide leadership and direct supervision of pharmacy staff, ensuring adherence to professional standards and ethical conduct.
  • Oversee pharmacy operations, including medication dispensing, immunizations, inventory management, and workflow optimization.
  • Ensure compliance with federal, state, and local regulations governing pharmacy practice and drug distribution.
  • Answer customer questions and provide information about drug interactions, side effects, dosage, and storage.
  • Complete ongoing training and development listed in Learn Something.
  • Maintain accurate and confidential patient records in accordance with privacy regulations.
  • Implement and maintain quality assurance programs to ensure the accuracy and safety of dispensed medications.
  • Provide patient education and counseling about medication use, potential side effects, and therapeutic outcomes.
  • Manage pharmaceutical inventory, including ordering, receiving, and maintaining appropriate stock levels.
  • Maintain procedures for quality assurance, controlled-substance security, and disposal of hazardous waste drugs.
  • Resolve complex patient and operational issues using problem-solving and critical thinking.
  • Participate in all interviews to hire qualified applicants.
  • Promote teamwork, collaboration, and professional development among pharmacy personnel.
  • Coach employees, take corrective actions, and conduct performance evaluations.
  • Address employee relations issues, working with store leadership and Human Resources as needed.
  • Keep the Store Director and Director of Pharmacy informed about department issues and developments.
  • Resolve customer complaints professionally.
  • Ensure the team follows health regulations, sanitation guidelines, and safety procedures, and keep the premises clean.
  • Implement the Cosentino Customer Service Standards.
  • Complete additional management-assigned tasks, assist other stores or departments as needed, and gain new skills when necessary.

Benefits

  • Excellent benefits (details not specified).
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