Pharma CMO Program Manager

Boehringer Ingelheim • Columbus, OH

11d • Hybrid

About The Position

The Operations Manager, 3 PM actively manages North American third-party production through Contract Manufacturing Organizations (CMOs) to secure products safely and compliantly, with attention to quality, timing, quantity, and cost. The role manages CMO launch and lifecycle projects and ensures compliance with contractual requirements, internal guidelines, pharmaceutical regulations, and applicable laws. The position is based on-site in Columbus, Ohio, with hybrid flexibility of 2–3 days per week on-site.

The role aligns BI functions and CMOs across processes for receiving products over the full contract lifecycle. It manages CMO performance and issues, supports contract setup and compliance, maintains communication with CMO contacts, and coordinates launch and lifecycle projects with internal stakeholders and CMO teams. The position communicates project status, targets, and issues, evaluates progress against plans and BI needs, and escalates issues when appropriate.

Requirements

• Minimum of a Bachelor’s degree or equivalent.
• At least 10 years of experience in the pharmaceutical or a related industry.
• At least 5 years managing Contract Manufacturers and/or projects or programs in a regulated environment.
• Proficiency in speaking, comprehending, reading, and writing English.
• Excellent oral and written communication and interpersonal skills.
• Defines issues clearly, prioritizes activities, and resolves conflicts effectively.
• Provides clear directions and targets and is receptive to ideas that support improved approaches.
• Deals effectively with resistance to change.
• Promotes continuous improvement.
• Promotes autonomous work and provides clear feedback.
• Demonstrates high customer orientation, urgency, and efficiency.
• Must be legally authorized to work in the United States without restriction.
• Must be willing to take a drug test and post-offer physical, if required.
• Must be at least 18 years of age.

Nice To Haves

• A degree specialization in Engineering, Business, or a related field is preferred.
• Experience in a multicultural environment is preferred.

Responsibilities

• Aligns BI functions and each CMO to safeguard and control processes for receiving products with respect to quality, timing, volume, and cost throughout the contract lifecycle.
• Resolves issues with CMOs and determines when issues should be escalated within BI management.
• Drives continuous improvement at CMOs through target setting and performance management; coordinates input from Quality, Supply Chain Management, and Sourcing; provides regular feedback and feed-forward; and serves as the CMO interface for optimization ideas.
• Supports Sourcing and Finance in setting up supply contracts and monitors overall contract compliance.
• Establishes and maintains close contact with relevant CMO personnel, ensures proactive information flow and feedback, and aligns processes between BI and the CMO.
• Actively manages launch and lifecycle projects associated with assigned CMOs.
• Organizes projects, aligns activities and goals with internal BI stakeholders, sets project goals and timelines, and communicates progress and issues to BI stakeholders and the CMO.
• Evaluates project progress against the project plan and BI needs, adjusts the project as needed, and escalates issues to BI management and CMO management when appropriate.
• Informs the supervisor appropriately about important or critical events.
• Provides primary communication to BI stakeholders about launch and lifecycle project targets, status, and issues.
• Actively involves cross-functional colleagues and ensures alignment and communication flow to support work at each CMO.

Benefits

• Competitive compensation and benefit programs.
• Support for a healthy working environment, meaningful work, mobility, networking, and work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior