Pharma CMO Program Manager

Boehringer Ingelheim • Columbus, OH

1d • Hybrid

About The Position

The Operations Manager, 3 PM actively manages North American third-party production through Contract Manufacturing Organizations (CMOs) to secure products safely and compliantly, meeting requirements for quality, timing, quantity, and cost. The role manages launch and lifecycle projects associated with CMOs and ensures compliance with contractual requirements, Boehringer Ingelheim internal guidelines, pharmaceutical rules, and applicable legal requirements.

This role is based on-site at the company's Columbus, Ohio location, with hybrid flexibility of two to three days per week on-site. The position coordinates cross-functional work within Boehringer Ingelheim and with CMOs, manages CMO performance and issues, monitors contract compliance, and organizes and communicates project plans and progress to internal stakeholders and CMO management.

Requirements

• Minimum of a bachelor's degree or equivalent.
• Minimum of 10 years of experience in the pharmaceutical or a related industry.
• Minimum of 5 years managing contract manufacturers and/or projects or programs in a regulated environment.
• Proficiency in speaking, comprehending, reading, and writing English.
• Excellent oral and written communication and interpersonal skills.
• Ability to define issues clearly, prioritize activities, and resolve conflicts effectively.
• Ability to provide clear directions and targets and receptiveness to new ideas that support improved approaches.
• Ability to deal effectively with resistance to change.
• Ability to promote continuous improvement.
• Ability to promote autonomous work and provide clear feedback.
• High customer orientation, with a demonstrated sense of urgency and efficiency.
• Must be legally authorized to work in the United States without restriction.
• Must be willing to take a drug test and post-offer physical, if required.
• Must be at least 18 years of age.

Nice To Haves

• Degree specialization in Engineering, Business, or a related field.
• Experience in a multicultural environment.

Responsibilities

• Align cross-functional teams within Boehringer Ingelheim and each CMO to safeguard and control processes for receiving products in accordance with quality, timing, volume, and cost requirements throughout the contract lifecycle.
• Resolve issues with CMOs and determine when issues should be escalated within Boehringer Ingelheim management.
• Drive continuous improvement at CMOs through target setting and performance management; coordinate input from Quality, Supply Chain Management, and Sourcing; provide regular feedback and feed-forward; and serve as the interface for optimization ideas.
• Support Sourcing and Finance in establishing supply contracts and monitor overall contract compliance.
• Establish and maintain close relationships with relevant CMO contacts, ensure proactive information flow and feedback, and align processes between Boehringer Ingelheim and CMOs.
• Actively manage launch and lifecycle projects associated with assigned CMOs.
• Organize projects, align activities and goals with internal stakeholders, set project goals and timelines, and communicate progress and issues to internal stakeholders and the CMO.
• Evaluate project progress against plans and Boehringer Ingelheim needs, adjust projects as needed, and escalate issues to Boehringer Ingelheim and CMO management when appropriate.
• Inform the supervisor appropriately about important or critical events.
• Provide primary communications to Boehringer Ingelheim stakeholders about launch and lifecycle project targets, status, and issues.
• Actively involve cross-functional colleagues and ensure alignment and communication flow to support work at each CMO.

Benefits

• Competitive compensation and benefit programs.
• Support for a healthy working environment, meaningful work, mobility, networking, and work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior