Pet Resource Coordinator

CONNECTICUT HUMANE SOCIETY•Wilton, CT

1d•$24 - $27

About The Position

The Pet Resource Coordinator helps expand the Connecticut Humane Society’s impact through community partnerships, surrender diversion, animal transport, animal control support, and rescue placement. The role works collaboratively with CHS shelter and clinic teams, animal control officers, veterinary partners, and rescue organizations to connect pets and their families with appropriate resources and placement options. The coordinator responds to requests for medical assistance and crisis fostering for owned pets, reviews financial-assistance applications, and identifies resources that may help families keep their pets when appropriate. The position also coordinates CHS’s animal transport program, including partner relationships, animal selection, documentation, transport arrangements, follow-up, and resolution of challenges. Additional duties include assisting with behavior assessments and intake processing, coordinating animal-control-related intake and support, identifying placement options for animals who may not fit CHS programs, arranging medical support for rescue placements, and sharing available supplies with rescue organizations. This is a full-time position with benefits, located in Wilton, Connecticut. The listed salary range is $24.00–$27.00 per hour.

Requirements

Proficiency with Microsoft Office applications and database management.
Strong interpersonal and communication skills, including addressing challenges directly, acknowledging errors, and taking responsibility for outcomes.
A resourceful, solutions-oriented approach to complex situations involving animals and their families.
Ability to work independently and collaborate effectively across departments and with external partners.

Nice To Haves

One to three years of experience in animal adoption, veterinary medicine, and/or animal behavior is preferred.
A bachelor’s degree in animal science, animal behavior, or a related field is preferred.

Responsibilities

Collaborate with CHS shelter and clinic locations, veterinary partners, and community organizations to respond to requests for medical assistance and crisis fostering for owned pets.
Review financial-assistance applications and help identify resources that may allow families to keep their pets when appropriate.
Coordinate the animal transport program and build and maintain relationships with partner shelters and rescue organizations.
Work with department managers to identify animals suitable for transport and adoption through CHS.
Ensure required documentation is completed accurately and in compliance with applicable state requirements and organizational policies.
Follow up on the final disposition of transported animals and work with management to resolve challenges.
Assist with transport setup and coordination, behavior assessments, and intake processing as needed.
Partner with animal control officers and CHS shelter and medical teams to coordinate appropriate intake, medical support, and services for animals in accordance with organizational policies.
Collaborate with department managers to identify appropriate placement options for animals who may not fit CHS programs.
Build relationships with rescue organizations and coordinate medical support for animals placed with rescue partners.
Share surplus supplies and other available resources with rescue organizations when possible.