Pet Insurance Sales Associate - West Seneca, NY

Fetch•West Seneca, NY

5d•Onsite

About The Position

Fetch is seeking a Pet Insurance Sales Associate to represent the company on-site at the SPCA Serving Erie County in West Seneca, New York. The role focuses on helping prospective pet parents understand the value of pet insurance, converting sales opportunities, and providing customer-centered guidance. The associate will explain Fetch’s competitive advantages and products, build relationships with partner-location personnel, and support partnership and sales objectives. The position requires a customer-first approach, a passion for animals, and the ability to work independently in a fast-paced sales environment. The work week must be structured to include peak sales hours, particularly Friday through Sunday, and travel to industry events may be required. The listed pay range is $55,000–$95,000+ on a full-time basis. The role may qualify for additional bonuses and is eligible for company bonus plans. Fetch describes itself as a high-growth Warburg Pincus portfolio company with more than 350 employees. It provides comprehensive medical, dental, and vision coverage, retirement matching, paid time off and holidays, education assistance, employee discounts, and other benefits.

Requirements

An active Property & Casualty (P&C) license, or willingness to obtain one at the company’s expense within 30 days of employment, subject to state requirements.
Three to five years of experience in an animal care role.
Ability to structure the work week around peak hours, especially Friday through Sunday.
Self-starter with a passion for prospecting sales opportunities and speaking with people face to face.
Ability to think and act independently in a fast-paced sales cycle.
Success building relationships through a consultative, solution-focused approach.
Demonstrated customer service skills and ability to understand customer needs.
Willingness to travel to industry events as required.
Excellent verbal, interpersonal, and written communication skills.
Ability to work effectively as a team player and apply innovative ideas and critical thinking.
Excellent business judgment, a positive attitude, high standards, and an action- and results-oriented, self-reliant approach.

Nice To Haves

Familiarity with animal health or animal welfare.

Responsibilities

Represent Fetch as a confident, friendly, trusted advisor and sell pet insurance policies on-site to prospective pet parents at the Erie County partner location.
Communicate Fetch’s competitive advantages and demonstrate understanding of Fetch and competing pet health insurance products.
Convert prospects into loyal clients and repeat customers while delivering an excellent customer experience.
Accurately record prospect and customer information in Fetch’s CRM.
Build productive, professional relationships with key personnel at partner locations to support performance objectives and partner expectations.
Assess partner needs on an ongoing basis through on-site engagement and follow-up meetings.
Collaborate with leadership to identify new business opportunities.
Communicate with peers via chat to share challenges and successes.
Attend monthly company meetings or check-ins virtually as required.
Manage the expense budget and submit completed reports monthly.
Manage administrative tasks and responsibilities related to the partnership.
Continuously exceed customer expectations.
Travel to industry events as required.

Benefits

Comprehensive medical, dental, and vision plans for employees and their families.
Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
Competitive 401(k) matching.
20-day paid time off policy with rollover options, with an additional day earned each year on the employee’s anniversary up to 30 days.
Nine paid company holidays, including one floating holiday.
Fetch Pet Insurance discount of up to 50%, with savings of up to $1,000 per year.
Educational Assistance Program.
Fetch Discount Perks Program.
Up to eight hours per calendar year for volunteering at nonprofit organizations.
Employee referral incentive.
Tuition assistance.
Commuter benefits.
Employee Assistance Program (EAP).
Company bonus plan eligibility and potential additional bonuses.