Pet Care & Cremation Services Team Member

Hope Springs Veterinary•Chesapeake, VA

2d•$19 - $20

About The Position

Great Meadows Pet Cremations is seeking a dependable, compassionate, and versatile team member for a role combining reception, transportation, and cremation responsibilities. The successful candidate will be cross-trained to assist in all areas of the operation. The role includes welcoming and assisting grieving pet owners, answering phones, scheduling services, responding to questions, preparing paperwork, maintaining records, processing payments, assisting with memorial products, and communicating with veterinary hospitals and families. It also involves transporting pets with dignity and discretion, maintaining the transportation vehicle and supplies, and keeping accurate delivery records. The team member will assist with private and communal cremation services, carefully identify, track, and process each pet, and operate and maintain cremation equipment after training. The role also requires maintaining a clean, organized, and safe work environment and following company procedures and regulatory requirements. Great Meadows Pet Cremations has provided compassionate, dignified pet cremation services and support to pet owners and veterinary hospitals since 2004. Employment offers are subject to applicable pre-employment screening requirements. The company is an equal opportunity employer.

Requirements

Compassionate, respectful, and professional attitude.
Dependable, responsible, and detail-oriented.
Strong communication and customer service skills.
Ability to handle emotionally difficult situations with sensitivity.
Willingness to learn and perform multiple job responsibilities.
Ability to lift up to 40 pounds.
Valid driver's license and safe driving record.
Comfortable working both with customers and behind the scenes.

Responsibilities

Greet and assist grieving pet owners with kindness, patience, and compassion.
Answer phones, schedule services, and respond to questions.
Prepare paperwork, maintain records, process payments, and assist with memorial products.
Communicate professionally with veterinary hospitals and families.
Transport pets with dignity, respect, and discretion.
Maintain transportation vehicle cleanliness and supplies, and keep accurate delivery records.
Assist with private and communal cremation services.
Carefully identify, track, and process each pet.
Operate and maintain cremation equipment after training.
Maintain a clean, organized, and safe work environment.
Follow applicable company procedures and regulatory requirements.