PERT Program Support Technician - #WWRW0115

DHRM•Augusta, VA
•Onsite

About The Position

Wilson Workforce and Rehabilitation Center (WWRC) is seeking a PERT Program Support Technician to provide administrative support to its Postsecondary Education Rehabilitation Transition Program (PERT). The position supports the PERT Director and Field Services Supervisor with PERT Advisory Council meetings and helps coordinate Career Day and Career Seminar, including communication, scheduling, packet preparation, and student assistance while students are on campus. The technician also assists the PERT Team with trainings at the WWRC campus and completes duties or projects as assigned by a supervisor. The role performs a variety of office assignments, including organizing and updating incoming client documents, gathering intake documents for admission, processing student packets, and coordinating admissions with the WWRC Admissions Department. It sends pre-arrival packets and materials and processes completed PERT reports. The position provides coverage in the Career Lab and assists with PERT Tours as needed. It requires effective communication and collaboration with PERT and WWRC teams and with students, parents, schools, WWRC personnel, and the Department of Rehabilitative Services. This position is designated sensitive under Virginia Code § 2.2-1201.1. The finalist must complete a fingerprint-based criminal history check.

Requirements

  • Ability to perform diverse office assignments.
  • Knowledge of Microsoft Word, Excel, Outlook, and PowerPoint.
  • Excellent communication, interpersonal, and team-building skills.
  • Ability to communicate effectively with PERT and WWRC teams and the constituencies they serve, including students, parents, schools, WWRC personnel, and the Department of Rehabilitative Services.
  • A fingerprint-based criminal history check is required of the finalist.

Responsibilities

  • Provide administrative support to the Postsecondary Education Rehabilitation Transition Program (PERT).
  • Assist the PERT Director and Field Services Supervisor with PERT Advisory Council meetings.
  • Coordinate communication and scheduling for Career Day and Career Seminar, create packets, and assist students on campus.
  • Assist the PERT Team with trainings at the WWRC campus.
  • Organize and continually create and update the main incoming client document.
  • Organize and gather intake documents required for admission.
  • Process student packets and coordinate each admission with the WWRC Admissions Department.
  • Send pre-arrival packets and materials.
  • Process completed PERT reports.
  • Provide coverage in the Career Lab and assist with PERT Tours as needed.
  • Complete duties and projects as needed or directed by a supervisor.

Benefits

  • Choice of health insurance plans
  • Flexible spending accounts
  • VRS retirement
  • Employer-paid basic group life insurance
  • Employee-paid optional group life insurance
  • 13 paid holidays
  • Sick leave
  • Annual leave
  • Family Personal Leave
  • Employee discount programs
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