About The Position

The Bureau of Human Resources and Labor Relations is seeking a Principal Administrative Associate II / Personnel Specialist for its People Data Processing Unit. The role processes employee personnel transactions, verifies leave-action dates, reviews and audits digital files, handles differential-related matters, responds to service desk tickets and inquiries, maintains workflow tracking spreadsheets, and supports special projects and initiatives for management. Applicants must be permanent employees in the title. The NYC Health Department is the oldest and largest health department in the United States. Its mission is to safeguard the health of every resident and help create a city where everyone can achieve optimal health. The department provides programs and services across areas including food and nutrition, chronic disease prevention, HIV/AIDS, family and child health, environmental health, mental health, and social justice.

Requirements

  • Must be a permanent employee in the title.
  • Must possess one year of administrative or supervisory experience involving clerical/administrative work of more than moderate difficulty.
  • Qualify through one of the stated education and experience pathways: a bachelor's degree and two years of progressively responsible clerical/administrative experience; an associate degree or 60 semester credits and three years of such experience; a high school diploma or equivalent and four years of such experience; or equivalent education and/or experience.
  • Education above high school may substitute for general clerical/administrative experience at 30 semester credits per six months of experience, up to a maximum of three years; it cannot substitute for the required year of administrative or supervisory experience.

Responsibilities

  • Process employee transactions in the New York City Automated Personnel System (NYCAPS), including new hires, title and status changes, separations, leaves, and returns.
  • Verify the accuracy of dates in Family and Medical Leave Act (FMLA) and Special Leave of Absence Coverage (SLOAC) actions.
  • Review, update, and audit electronic and digital files for records management.
  • Review differentials relating to education, certification, and assignment, and work with Payroll on service-related differentials.
  • Answer ticket requests received through the agency's service desk.
  • Track and maintain spreadsheets to support efficient workflow.
  • Coordinate and process special projects and initiatives as needed for management.
  • Respond to inquiries from HR liaisons, employees, and their families.
  • Initiate NYCAPS TRAC tickets to correct issues with employee records and transactions.

Benefits

  • Premium-free health insurance plan; the posting says it saves employees over $10,000 annually based on a 2024 assessment.
  • Additional health, fitness, and financial benefits may be available depending on the position's associated union or benefit fund.
  • Public-sector defined-benefit pension plan with steady monthly payments in retirement.
  • Tax-deferred savings program.
  • Worksite Wellness Program.
  • Depending on the position, the ability to work from home up to two days during the week.
  • Job security compared with private-sector employment.
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