Human Resources and Labor Relations Manager

Housing Opportunity Com•Silver Spring, MD

About The Position

The Human Resources and Labor Relations Manager is an advanced-level Human Resources management position providing professional personnel services across departmental functions, including employee engagement, labor relations, classification and compensation, benefits, employee relations, and training. The role handles complex assignments requiring extensive HR knowledge and frequently leads the development of new projects or major modifications to existing programs. Work is performed under general supervision and is governed by regulatory requirements, employment law, HOC personnel policies, and collective bargaining agreements. The position’s work may affect the entire agency and the effective operation of the Human Resources Office. It provides special assistance to the Vice President of Human Resources and works with HR staff, executive staff, employees, union representatives, county offices, government agencies, and private-sector organizations. The position administers HR policies, programs, and practices, with particular emphasis on benefits and compensation. It leads the development and execution of HR goals, systems, and records, including the Human Resources Information System, and helps ensure compliance with employment requirements. It works closely with the Assistant Vice President of Human Resources on HR policies and programs, assists with safety efforts, and serves as co-chair of the safety committee. The role also oversees employee relations, pay and compensation processes, benefits, classification, and time and attendance; backs up talent acquisition; coordinates orientation and training; and monitors unemployment compensation matters. This is primarily a sedentary position performed in an office environment with no significant hazards.

Requirements

At least five years of applicable professional experience in Human Resources administration in the public or private sector, or an equivalent combination of training and experience.
Bachelor’s degree from an accredited college or university in Public Administration, Business Administration, Public Finance, or a related field; an equivalent combination of education and experience may be substituted.
Considerable knowledge in at least three of the following areas: wage administration, benefits administration, employee relations, recruitment, and training.
Knowledge of laws, regulations, and court decisions relating to Human Resources.
Ability to plan, coordinate, and supervise the work of others.
Ability to communicate effectively orally and in writing.
Ability to establish and maintain effective working relationships with a wide range of people.
Thorough knowledge of budgeting, program planning, and evaluation.
Ability to organize and evaluate data, reach sound conclusions, and make appropriate recommendations.
Knowledge of, or ability to quickly acquire an understanding of, HOC programs.

Responsibilities

Administer Human Resources policies, programs, and practices, particularly benefits and compensation functions.
Lead the development and execution of Human Resources goals, objectives, systems, and records, including the Human Resources Information System.
Ensure the agency complies with applicable employment regulations and requirements.
Work with the Assistant Vice President of Human Resources to develop, implement, and evaluate HR policies, programs, functions, and activities.
Assist with safety efforts and act as co-chair of the safety committee.
Manage employee relations issues by interpreting personnel policies and collective bargaining agreements, advising directors, supervisors, and employees, and participating in most employee terminations.
Assist in developing and implementing compensation strategies and structures aligned with agency goals.
Oversee calculation, application, and payroll processing of Commission-approved general pay increases, including performance increments, cost-of-living increases, and equity adjustments.
Oversee employee benefit programs, including retirement, medical coverage, deferred compensation, annual leave, and sick leave; communicate benefits information and act as a liaison between the County and employees when questions or problems arise.
Back up the Talent Acquisition Manager in recruitment and hiring processes, including oversight of recruitment activities and ensuring the hiring process is followed for postings, prescreening, background and reference checks, medical and driving checks, and pre-employment drug screening.
Make recommendations for offers of employment as required.
Manage HOC classification processes and ensure positions are reviewed using the agency’s classification system.
Maintain classification scoring and position attributes, including represented/unrepresented and exempt/nonexempt status, electronically through the Human Resources Information System.
Develop, coordinate, and oversee orientation programs for newly hired employees.
Work with training staff, labor relations staff, and divisions to develop training programs for staff at all levels.
Collaborate with Payroll to oversee time and attendance processes and information, maintaining compliance with applicable laws, HOC policies, collective bargaining agreement requirements, family and medical leave, sick leave, and workers’ compensation requirements.
Monitor the Unemployment Compensation process and ensure HOC is represented at all hearings.
Perform other assigned human-resource-related duties.