Human Resources and Labor Relations Manager

Housing Opportunity Com•Silver Spring, MD

3d•$83,429 - $139,975

About The Position

This advanced-level Human Resources management position provides professional personnel services across the department and its functional program areas, including employee engagement, labor relations, classification and compensation, employee benefits, employee relations, and training. The role handles complex assignments requiring extensive Human Resources knowledge and frequently leads the development of new projects or significant modifications to existing programs. Work is performed under general supervision and is governed by regulatory requirements, employment law, HOC personnel policies, and collective bargaining agreements. The position’s work can affect the agency as a whole and the functioning of the Human Resources Office. The Manager coordinates with Human Resources staff and advises Executive Staff and employees on HR programs, regulations, and employee matters. Contacts also include MCGEO representatives, Montgomery County offices, the Board of Investment Trustees, and other government agencies and private-sector organizations. The position provides special assistance to the Vice President of Human Resources. The role administers HR policies and programs, with an emphasis on benefits and compensation; develops HR goals and systems, including the HR Information System; supports regulatory compliance; advises on employee relations and terminations; oversees compensation, benefits, classification, time and attendance, and unemployment compensation processes; and serves as backup to the Talent Acquisition Manager. It also supports safety efforts, coordinates employee orientation and training, and performs other assigned HR-related duties. The position is primarily sedentary and performed in an office environment with no significant hazards.

Requirements

At least five years of applicable professional experience in Human Resources administration in the public or private sector, or an equivalent combination of training and experience.
Bachelor’s degree from an accredited college or university in Public Administration, Business Administration, Public Finance, or a related field; an equivalent combination of education and experience may be substituted.
Considerable knowledge in at least three of these areas: wage administration, benefits administration, employee relations, recruitment, and training.
Knowledge of laws, regulations, and court decisions relating to Human Resources.
Ability to plan, coordinate, and supervise the work of others.
Ability to communicate effectively orally and in writing.
Ability to establish and maintain effective working relationships with a wide range of people.
Thorough knowledge of budgeting, program planning, and evaluation.
Ability to organize and evaluate data, reach sound conclusions, and make appropriate recommendations.
Knowledge of, or ability to quickly acquire an understanding of, HOC programs.

Responsibilities

Administer Human Resources policies, programs, and practices, with emphasis on benefits and compensation.
Lead development and execution of Human Resources goals, objectives, systems, and records, including the Human Resources Information System.
Ensure agency compliance with applicable employment regulations and requirements.
Work with the Assistant Vice President of Human Resources to develop, implement, and evaluate HR policies, programs, functions, and activities.
Assist with safety efforts and serve as co-chair of the safety committee.
Manage employee relations issues by interpreting personnel policies and collective bargaining agreements, advising directors, supervisors, and employees, and participating in most employee terminations.
Assist with developing and implementing compensation strategies and structures aligned with agency goals.
Oversee calculation, application, and payroll processing of approved general pay increases, including performance increments, cost-of-living increases, and equity adjustments.
Oversee employee benefit programs, including retirement, medical coverage, deferred compensation, annual leave, and sick leave; communicate benefit information and liaise with the County and employees on questions or problems.
Back up the Talent Acquisition Manager in recruitment and hiring processes, including recruitment activities and compliance with hiring procedures and checks; recommend employment offers as required.
Manage classification processes, ensuring positions are reviewed using the agency classification system and maintaining classification scores and position attributes in the HR Information System.
Develop, coordinate, and oversee orientation for new employees and collaborate with Training staff, Labor Relations staff, and divisions to develop staff training programs.
Collaborate with Payroll to oversee time and attendance processes and records, ensuring compliance with applicable laws, HOC policies, collective bargaining requirements, and relevant leave and workers’ compensation rules.
Monitor the Unemployment Compensation process and ensure HOC is represented at all hearings.
Perform other assigned Human Resources-related duties.