Personnel Security Technician

KACE Company•Memphis, TN

About The Position

The Personnel Security Technician supports U.S. Postal Service Security Clearance Operations by processing and adjudicating personnel background investigations and reinvestigations for career and non-career employees, contractors, and vendors. The position reviews investigative reports, assesses suitability under applicable postal policies and federal investigative standards, and helps ensure that cases are complete, appropriately documented, and securely maintained. It may require occasional support outside core working hours and intermittent weekend support, depending on mission needs. The role requires handling confidential and sensitive information, communicating with internal and external customers and information providers, using databases and computer systems to conduct investigative checks, and tracking cases through completion. Applicants must meet the stated background-investigation requirements and maintain eligibility while in the position. Upgrades to Top Secret security clearances may be required.

Requirements

Associate degree or equivalent college credit from an accredited college or university, and/or at least five years of relevant work experience as required by the assigned project or initiative; significant demonstrated experience may be considered instead of the education requirement.
Submit to and successfully pass a background investigation, including a Tier 4 investigation, fingerprinting, and criminal records check; a drug test may be required.
Meet and maintain the requirements of the required level of background investigation while holding the position.
Be a U.S. citizen or legal permanent resident.
Obtain a favorable credit check for cleared positions.
Meet the residency requirement: have resided in the United States for the past five years without residing outside the United States for six or more consecutive months during that period.
Understand and follow established policies and procedures for processing and evaluating investigative inquiries.
Conduct detailed reviews of reports from external agencies and vendors for accuracy and completeness.
Navigate databases, extract sensitive information, and perform investigative checks.
Multitask and cooperate positively with coworkers and customers, exercising courtesy, discretion, and appropriate handling of confidential employee information.
Exercise discretion regarding the integrity and security of confidential and sensitive information, records, and files.
Communicate effectively orally and in writing.
Meet the physical requirements, including mobility to attend meetings, prolonged standing and sitting, and writing, typing, and using a telephone system.

Responsibilities

Adjudicate personnel suitability background investigations for employees, contractors, and vendors in accordance with applicable policies, contracts, and procedures.
Confirm that suitability questions have been resolved, relevant materials and rating factors have been considered, applicable laws and regulations followed, and appropriate actions taken or recommended, including final adjudicative determinations.
Prepare and coordinate requests for additional investigation when issues remain unresolved.
For potential adverse actions, prepare written summaries of the reasons so applicants or employees can respond.
Maintain and secure case files, electronic files, and records according to established procedures.
Review and evaluate background investigation reports for compliance with postal policies, procedures, and federal investigative standards.
Contact internal and external sources to obtain additional information as needed.
Work collaboratively across functions and interact with internal and external customers and information providers.
Use databases and computer systems, including federal agency databases, to request, extract, or enter sensitive information and initiate investigative checks.
Track assigned background investigation requests and provide periodic status updates to the supervisor.
Respond verbally and in writing to requestors and management regarding completed and open background investigations.