Personnel Security Technician

KACE•Memphis, TN

6d•Onsite

About The Position

The Personnel Security Technician supports U.S. Postal Service Security Clearance Operations by processing and adjudicating personnel background investigations and reinvestigations for career and non-career employees, contractors, and vendors. The role reviews investigative reports, determines suitability in accordance with applicable policies and standards, resolves outstanding suitability questions, and makes or recommends appropriate adjudicative actions, including final determinations. The technician may coordinate requests for additional investigation and, when adverse action is possible, prepare written summaries of reasons so applicants or employees can respond. The role maintains secure case files and records, uses databases and computer systems to obtain or enter sensitive information and initiate investigative checks, and provides status updates and responses to inquiries from requestors and management. The work requires careful handling of confidential information, collaboration with internal and external contacts, and compliance with postal policies, federal investigative standards, and applicable procedures.

Requirements

Associate’s degree or equivalent college credit from an accredited college or university, and/or at least five years of relevant work experience as required by the assigned project or initiative; significant demonstrated experience may be considered in lieu of the education requirement.
Submit to a Background Investigation (BI) or Tier 4 investigation, which includes completing a questionnaire and fingerprinting for a criminal records check; a drug test may also be required.
Meet and maintain the requirements of the applicable background investigation while holding the position.
Be a U.S. citizen or legal permanent resident.
Pass a favorable credit check for cleared positions and successfully pass a background investigation, including drug screening.
Have resided in the United States for the past five years, without residing outside the United States for six or more consecutive months during that period.
Understand and follow established policies and procedures for processing and evaluating investigative inquiries, including detailed reviews of external agency and vendor reports for accuracy and completeness.
Navigate databases, extract sensitive information, and perform investigative checks.
Multitask and work cooperatively with coworkers and customers, exercising courtesy, discretion, and appropriate handling of sensitive or confidential employee information.
Use proper discretion to protect the integrity and security of confidential and sensitive information, records, and files.
Communicate effectively orally and in writing.

Responsibilities

Adjudicate personnel suitability background investigations for employees, contractors, and vendors in accordance with applicable policies, contracts, and adjudicative procedures.
Ensure relevant suitability questions are resolved, pertinent material and rating factors are considered, applicable laws and regulations are followed, and appropriate actions are taken or recommended, including final adjudicative determinations.
Prepare and coordinate requests for additional investigation when issues are not sufficiently resolved to make a determination.
Prepare written summaries of reasons in potential adverse-action cases to provide applicants or employees an opportunity to respond.
Maintain and secure case files, electronic files, and records according to established procedures.
Review and evaluate background investigation reports for compliance with postal policies, procedures, and federal investigative standards.
Contact internal and external sources to obtain additional information as needed.
Collaborate in a cross-functional environment and interact with internal and external customers and information providers.
Use databases and computer systems, including federal agency databases, to request, extract, or input confidential and sensitive information and initiate investigative checks.
Track and monitor assigned background investigation requests and provide periodic status updates to the supervisor.
Respond verbally and in writing to requestor and management inquiries about completed and open background investigations.