Personal Training Director in Training

Crunch Fitness - Fitness Ventures LLC•Houston, TX

4d•$7 - $55•Onsite

About The Position

The Personal Training Director in Training is a leadership-development position responsible for learning and executing the full scope of the Personal Training Director role while continuing to personally service Personal Training clients. The role supports the Personal Training Director in leading the Personal Training department at an assigned club location by developing trainers, supporting revenue and enrollment performance, and delivering an exceptional member experience. The employee develops the leadership, business, and operational capabilities needed to advance to Personal Training Director and is accountable for personal client results and production as well as supporting overall department performance. The role operates under the direction of the Personal Training Director and takes ownership of assigned departmental areas while developing toward full Director responsibility. It may act on the Director’s behalf on day-to-day operational matters when expressly delegated, but has no independent authority over staffing, compensation, discipline, or budget decisions. The position supports the Personal Training department and provides leadership support for, or works alongside, Elite Trainers, Master Trainers, and Personal Trainers. The employee learns and performs the Director role, supports trainer recruitment, onboarding, and development, assists with meetings and one-to-ones, coaches trainers, and completes leadership coursework and readiness requirements. The employee also maintains a personal client base, delivers Personal Training sessions, conducts CrunchONE Kickoff sessions, and works toward client retention and enrollment targets. Other work includes supporting departmental revenue and Kickoff goals, marketing and member-engagement efforts, retail sales, client documentation and reviews, use of dashboards to re-engage at-risk clients, accurate system records, certification and coursework compliance, payment and loss-prevention policies, and cleanliness standards. This is a non-exempt, hourly position based at a single assigned club location. The schedule is set in advance by the Personal Training Director based on member demand and operational needs, and typically includes evenings and weekends. Occasional travel is required for Company meetings, training, and events as business needs require. The position involves regularly demonstrating and participating in physical fitness activities, standing and moving on the training floor for extended periods, and lifting up to 50 pounds.

Requirements

High school diploma or GED.
Current nationally accredited Personal Training certification, such as NASM or another certification on the Crunch Fitness Certification Approval List.
Current Cardiopulmonary Resuscitation (CPR) certification.
Current Automated External Defibrillator (AED) certification.
Complete ClubConnect education requirements as established by the Company.
Ability to move throughout club floors and rooms, review and create club-related paperwork, and communicate effectively with employees, members, and the public.
Ability to regularly demonstrate, instruct, and physically participate in proper fitness activities, techniques, and procedures while servicing Personal Training sessions.
Ability to regularly lift up to 50 pounds.
Ability to regularly stand, walk, bend, kneel, and remain on the training floor for extended periods.
Accurately record all hours worked; take required meal and rest periods.

Nice To Haves

Prior experience delivering Personal Training or comparable coaching services.
Demonstrated success building and retaining a personal client base.
Interest in and commitment to advancing into a Personal Training Director role.

Responsibilities

Learn and execute the full scope of the Personal Training Director role under the Director’s direction.
Support recruitment, onboarding, and development of Personal Trainers at the assigned location.
Assist with team meetings and Trainer one-to-one meetings, providing direction, motivation, and guidance toward individual and Company goals.
Coach Personal Trainers on session delivery, program design, client communication, and Company service standards.
Complete assigned leadership-development coursework and Director-readiness requirements within Company-established timeframes.
Model Company standards and Core Values on the training floor.
Personally service qualifying Personal Training sessions and maintain an active personal client base.
Deliver professional, results-driven Personal Training sessions consistent with Company programming standards.
Conduct CrunchONE Kickoff sessions and convert qualifying sessions into Fixed Recurring Personal Training agreements.
Maintain personal client retention, client lifespan, and enrollment performance against Company targets.
Support the department’s monthly, quarterly, and annual Personal Training revenue objectives.
Support location targets for CrunchONE Kickoff attachment, completion, and conversion.
Support local marketing initiatives, member engagement events, and Company-approved social media content.
Drive retail and supplementation sales performance, including approved programs such as dotFIT and PES/PE Science.
Ensure clients receive required documentation, including client folders and accurately logged program and meal-plan records.
Ensure clients receive scheduled monthly results reviews and ongoing accountability in accordance with Company standards.
Use Company dashboards and reporting tools to identify and re-engage at-risk clients.
Accurately record hours worked, sessions, and events in Workday and Company-designated systems.
Maintain required certifications and qualifications, including current CPR and AED certification and applicable approved certifications, and keep credentials current in Company systems.
Complete required onboarding and ongoing coursework through Company-designated platforms.
Follow Company policies on client payment types, billing, and collections, and promptly report suspected falsification of records, theft, or other loss-prevention concerns.
Support and maintain cleanliness and facility standards in Personal Training areas.
Perform additional duties assigned by the Company based on business needs.