Personal Training Director in Training

Crunch Fitness•Fresno, CA

6d•Onsite

About The Position

The Personal Training Director in Training is a leadership-development position that learns and executes the full scope of the Personal Training Director role while continuing to personally service Personal Training clients. Under the direction of the Personal Training Director, this role supports the Personal Training department at an assigned club location by developing trainers, supporting revenue and enrollment performance, and helping deliver an exceptional member experience. The position builds the leadership, business, and operational capabilities needed to advance to Personal Training Director, while remaining accountable for personal client results and production as well as supporting department performance. The role may act on behalf of the Personal Training Director for day-to-day operational matters when expressly delegated. It does not have independent authority over staffing, compensation, discipline, or budget decisions. It provides leadership support for or works alongside Elite Trainers, Master Trainers, and Personal Trainers. The position supports trainer recruitment, onboarding, development, coaching, and meetings; personally delivers qualifying training sessions and maintains an active client base; and supports department revenue, kickoff, enrollment, retail, and marketing goals. It also helps maintain client documentation and retention practices, uses company reporting tools to re-engage at-risk clients, follows company billing and recordkeeping procedures, maintains required certifications and coursework, and supports cleanliness and facility standards in Personal Training areas. This is a non-exempt, hourly position. Scheduling is set in advance by the Personal Training Director according to member demand and location needs and typically includes evenings and weekends. The position is based at a single assigned club location, with occasional travel for company meetings, training, and events. Compensation is $18.40–$60.00 per hour.

Requirements

High school diploma or GED.
Current nationally accredited Personal Training certification, such as NASM or another certification on the Crunch Fitness Certification Approval List.
Current CPR and AED certification.
Completion of ClubConnect education requirements established by the company.
Ability to move throughout club floors and rooms, review and create club-related paperwork, and communicate effectively with employees, members, and the public.
Ability to demonstrate, instruct, and physically participate in fitness activities, techniques, and procedures while servicing Personal Training sessions.
Ability to lift up to 50 pounds.
Ability to stand, walk, bend, and kneel and remain on the training floor for extended periods.
Accurately record all hours worked and take required meal and rest periods.

Nice To Haves

Prior experience delivering Personal Training or comparable coaching services.
Demonstrated success building and retaining a personal client base.
Interest in and commitment to advancing into a Personal Training Director role.

Responsibilities

Learn and execute the full scope of the Personal Training Director role under the Director’s direction.
Support recruitment, onboarding, and development of Personal Trainers at the assigned location.
Assist with team meetings and Trainer 1:1 meetings, providing direction, motivation, and guidance toward individual and company goals.
Coach Personal Trainers on session delivery, program design, client communication, and company service standards.
Complete assigned leadership development coursework and Director readiness requirements within company-established timeframes.
Model company standards and Core Values on the training floor.
Personally service qualifying Personal Training sessions and maintain an active personal client base.
Deliver professional, results-driven Personal Training sessions consistent with company programming standards.
Conduct CrunchONE Kickoff sessions and convert qualifying sessions into Fixed Recurring Personal Training agreements.
Maintain personal client retention, client lifespan, and enrollment performance against company targets.
Support achievement of monthly, quarterly, and annual Personal Training revenue objectives.
Support CrunchONE Kickoff attachment, completion, and conversion targets at the location.
Support local marketing initiatives, member engagement events, and company-approved social media content.
Drive retail and supplementation sales performance for company-approved programs.
Ensure client folders and program and meal-plan records are properly documented and logged.
Ensure clients receive scheduled monthly results reviews and ongoing accountability.
Use company dashboards and reporting tools to identify and re-engage at-risk clients.
Accurately record hours worked, sessions, and events in Workday and designated company systems.
Maintain required certifications and qualifications and keep credentials current in company systems.
Complete required onboarding and ongoing coursework through company-designated platforms.
Follow company policies on client payment types, billing, and collections, and promptly report suspected record falsification, theft, or other loss-prevention concerns.
Support and maintain company cleanliness and facility standards in Personal Training areas.
Perform additional duties assigned by the company based on business needs.
Travel occasionally for company meetings, training, and events as business needs require.