(USA) Personal Shopper - Sam's PT

Walmart•Honolulu, HI
•$19 - $27•Onsite

About The Position

The Personal Shopper develops and supports Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing orders until pickup, and following up on out-of-stock items. The Personal Shopper also provides Member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. The role maintains facility safety by following safety standards and procedures, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials appropriately, following steel safety guidelines, and correcting or reporting unsafe situations. The position also requires completing work assignments and priorities using company policies, data, and resources; collaborating with colleagues and business partners; communicating progress; and identifying ways to improve. Associates are expected to follow company policies, procedures, and ethical standards and demonstrate the company’s stated values: respect for individuals, acting with integrity, serving customers and members, and striving for excellence. This includes building trusting relationships, supporting and developing teammates, being accountable, making informed decisions, learning and adapting, and supporting continuous improvement and new technologies. The position is based at the Sam’s Club location at 750 Keeaumoku St, Honolulu, Hawaii. The hourly wage range is $19.00 to $27.00, with possible premiums of $0.35 to $3.00 per hour in specific circumstances. The actual hourly rate will meet or exceed the applicable local minimum wage.

Responsibilities

  • Develop and support Membership by explaining benefits, promoting products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals.
  • Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material procedures, following steel safety guidelines, and correcting or reporting unsafe situations.
  • Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning items, wrapping and palletizing merchandise, checking order and invoice accuracy, securing orders until pickup, and following up on out-of-stock merchandise.
  • Complete assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and identify improvement opportunities.
  • Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting products and services.
  • Comply with company policies, procedures, ethics, and integrity standards, including use of the Open Door Policy.
  • Demonstrate the company’s values by building relationships, communicating positively, supporting and mentoring teammates, acting with integrity and accountability, serving customers and Members, making informed decisions, and pursuing learning and continuous improvement.

Benefits

  • Medical, vision, and dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • Paid time off (PTO and/or PPTO)
  • Parental leave
  • Family care leave
  • Bereavement leave
  • Jury duty leave
  • Voting leave
  • Short-term and long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Company-paid education benefit program through Live Better U, including tuition, books, and fees for eligible programs
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