(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events. The role works toward Membership goals and fulfills Member Fax n Pull and Click n Pull orders by selecting and scanning merchandise, wrapping and palletizing orders, verifying order and invoice accuracy, securing items for Member pickup, and following up on out-of-stock merchandise. The position provides Member service by acknowledging Members, identifying their needs, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting Company offerings. It completes assigned work using policies, data, and available resources; collaborates with managers, coworkers, customers, and business partners; communicates progress; and adapts to change and feedback. The associate maintains facility safety by following safety standards and procedures, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials correctly, following steel standards, and correcting or reporting unsafe situations to Management. The role also follows Company policies, procedures, and ethical standards and is expected to demonstrate Walmart’s values through respectful teamwork, integrity, customer service, continuous improvement, and support for associates and Members.
Responsibilities
- Support Membership by explaining benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting items from shelves, scanning, wrapping and palletizing merchandise, checking order and invoice accuracy, securing items for pickup, and following up on out-of-stock items.
- Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
- Maintain facility safety by conducting safety sweeps, following safety standards and procedures, using proper forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel standards, and correcting or reporting unsafe situations to Management.
- Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and recommend ways to address improvement opportunities.
- Follow Company policies, procedures, and standards of ethics and integrity, including implementing action plans and applying the Open Door Policy.
- Contribute to a respectful, inclusive workplace; build trusting relationships; communicate positively; help develop and mentor others; and recognize colleagues’ contributions.
- Deliver results while prioritizing Members and customers, making decisions using reliable information, and supporting continuous improvement and adaptation to change.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off (PTO and/or PPTO)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid education benefit through Live Better U, including tuition, books, and fees for eligible programs
- Performance-based bonus awards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
