(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam’s Club supports membership by explaining membership benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events. The role works to meet membership goals and provides member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. The position fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning items, wrapping and palletizing orders, verifying order and invoice accuracy, securing orders until members arrive, and following up on out-of-stock merchandise. It completes assignments and priorities using company policies, data, and resources; collaborates with managers, coworkers, customers, and business partners; communicates progress; and adapts to changing priorities and feedback. The role maintains facility safety by following safety standards and procedures, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel standards, and correcting or reporting unsafe conditions. Associates are also expected to follow company policies, procedures, and ethical standards and demonstrate the company’s values through respectful teamwork, integrity, customer focus, and continuous improvement. The listed hourly wage range is $18.00–$26.00, with possible premiums of $0.35–$3.00 per hour in specified circumstances. The position is based at the Sam’s Club at 5110 N Oak Trfy, Kansas City, Missouri. The posting states that the workplace is drug-free.
Responsibilities
- Explain membership benefits and promote the value of company products and services.
- Process memberships, upgrades, and credit accounts; participate in sales and marketing events; and work toward membership goals.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material procedures, following steel standards, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning items, wrapping and palletizing orders, checking order and invoice accuracy, securing orders until members arrive, and following up on out-of-stock merchandise.
- Complete assignments and priorities by applying policies, data, and resources; collaborating with others; identifying priorities and deadlines; communicating progress; recommending improvements; and adapting to change and feedback.
- Provide member service by acknowledging members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting products and services.
- Comply with company policies, procedures, and ethics standards, including using the Open Door Policy and applying relevant action plans.
- Contribute to a respectful and inclusive workplace, build trusting relationships, communicate positively, and help develop and mentor others.
- Act with integrity and accountability, support company values, and consider the impact of decisions on customers, members, associates, and other stakeholders.
- Support continuous improvement, learning, adaptation to change, and use of new technologies and skills.
Benefits
- Competitive pay and performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off (PTO) and/or protected PTO (PPTO)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U company-paid education program, including tuition, books, and fees for eligible programs
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
