(USA) Personal Shopper - Sam's - PT

Walmart•Visalia, CA
•$19 - $27•Onsite

About The Position

The Personal Shopper at Sam’s Club develops and supports Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing items until pickup, and following up on out-of-stock merchandise. The associate provides Member service by acknowledging Members, identifying their needs, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. The role also maintains facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting and hazardous-material handling and disposal procedures, applying Company steel standards, and correcting or reporting unsafe situations to Management. The position requires completing assignments and priorities using policies, data, and resources; collaborating with managers, coworkers, customers, and business partners; communicating progress; identifying improvement opportunities; and adapting to change and feedback. Associates are expected to uphold Company policies, procedures, ethics, and integrity standards, and demonstrate respect for individuals, teamwork, integrity, customer service, and continuous improvement.

Responsibilities

  • Develop and support Membership by explaining benefits, promoting products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals.
  • Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting procedures, handling and disposing of hazardous materials properly, following Company steel standards, and correcting or reporting unsafe situations to Management.
  • Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting items from shelves, scanning, wrapping and palletizing merchandise, verifying order and invoice accuracy, securing orders until pickup, and following up on out-of-stock merchandise.
  • Complete work assignments and priorities using policies, data, and resources; collaborate with others; identify priorities and expectations; communicate progress; recommend improvements; and adapt to change and feedback.
  • Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
  • Comply with Company policies, procedures, and standards of ethics and integrity, including implementing action plans, using the Open Door Policy, and applying standards in business processes and practices.
  • Build strong and trusting relationships, communicate with impact and positivity, work as a team, and help develop and mentor others.
  • Act with integrity and accountability, make decisions based on reliable information, put customers and Members first, and pursue continuous improvement and learning.

Benefits

  • Competitive pay and performance-based bonus awards
  • Medical, vision, and dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • Paid time off, including PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
  • Parental leave
  • Family care leave
  • Bereavement leave
  • Jury duty leave
  • Voting leave
  • Short-term and long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Live Better U company-paid education benefit program for eligible full-time and part-time associates, covering tuition, books, and fees for eligible programs
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