The Personal Shopper at Sam’s Club develops and supports Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, verifying order and invoice accuracy, securing items until pickup, and following up on out-of-stock merchandise. The associate provides Member service by acknowledging Members, identifying their needs, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. The role also maintains facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting and hazardous-material handling and disposal procedures, applying Company steel standards, and correcting or reporting unsafe situations to Management. The position requires completing assignments and priorities using policies, data, and resources; collaborating with managers, coworkers, customers, and business partners; communicating progress; identifying improvement opportunities; and adapting to change and feedback. Associates are expected to uphold Company policies, procedures, ethics, and integrity standards, and demonstrate respect for individuals, teamwork, integrity, customer service, and continuous improvement.
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Job Type
Part-time
Education Level
No Education Listed