(USA) Personal Shopper - Sam's

Walmart•Riverside, CA

1d•Onsite

About The Position

The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events to help meet membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by selecting, scanning, wrapping, and palletizing merchandise; checking order and invoice accuracy; securing orders for Member pickup; and following up on out-of-stock items. It also provides Member service by understanding needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. The associate maintains facility safety by following safety standards and procedures, conducting safety sweeps, using proper forklift spotting procedures, handling and disposing of hazardous materials appropriately, following steel standards, and correcting or reporting unsafe situations. The role involves completing assigned work using company policies, data, and resources; collaborating with coworkers, managers, Members, and business partners; managing priorities and deadlines; communicating progress; and recommending improvements. Associates are expected to uphold company policies, procedures, ethics, and integrity standards and demonstrate the company’s values: respecting individuals, acting with integrity, serving customers and Members, and striving for excellence. This includes building trusting relationships, communicating positively, supporting and mentoring teammates, being accountable, learning and adapting to change, and supporting continuous improvement. The position is based at the Sam’s Club facility at 6363 Valley Springs Parkway, Riverside, California. The hourly wage range is $19.00 to $27.00, with possible premiums of $0.35 to $3.00 per hour in specified circumstances. The actual hourly rate will meet or exceed the applicable local minimum wage.

Responsibilities

Explain Membership benefits, promote the value of company products and services, process memberships, upgrades, and credit accounts, and participate in sales and marketing events to help meet Membership goals.
Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting procedures, handling and disposing of hazardous materials properly, following steel standards, and correcting or reporting unsafe situations.
Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting merchandise, scanning, wrapping and palletizing items, checking order and invoice accuracy, securing items for pickup, and following up on out-of-stock merchandise.
Complete work assignments and priorities using company policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; identify priorities, deadlines, and expectations; communicate progress; and recommend improvements.
Provide Member service by acknowledging Members, identifying their needs, helping with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
Comply with company policies, procedures, ethics, and integrity standards, including implementing related action plans, using the Open Door Policy, and applying standards to business processes and practices.
Build trusting team relationships, communicate with impact and positivity, help develop and mentor others, and recognize others’ contributions.
Model integrity, ethics, and compliance; hold oneself and others accountable; and support the company’s goal of becoming a regenerative company.
Put customers and Members first, make decisions based on reliable information, balance short- and long-term priorities, and consider how individual work affects the team.
Show curiosity and willingness to learn, take calculated risks, demonstrate resilience, drive continuous improvement, use new technologies and skills, and support others through change.

Benefits

Competitive pay and performance-based bonus awards
Medical, vision, and dental coverage
401(k)
Stock purchase
Company-paid life insurance
Paid time off (PTO) and/or PPTO for vacation, sick leave, holidays, or other purposes
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Company-paid education benefit program through Live Better U, including eligible programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates, with tuition, books, and fees paid