(USA) Personal Shopper - Sam's
About The Position
The Personal Shopper at Sam's Club supports membership growth by explaining membership benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events. The role fulfills Member Fax n Pull and Click n Pull orders by selecting, scanning, wrapping, and palletizing merchandise, verifying order and invoice accuracy, securing orders for pickup, and following up on out-of-stock items. It also provides Member service by understanding needs, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. The position requires completing assigned work using company policies and resources, collaborating with managers, coworkers, customers, and business partners, prioritizing tasks, communicating progress, and adapting to change and feedback. The associate follows company policies, procedures, safety standards, and standards of ethics and integrity, including safe handling and disposal of hazardous materials and reporting unsafe conditions. The role also reflects Walmart's stated values of respect for individuals, integrity, service to customers and members, and striving for excellence.
Responsibilities
- Promote membership benefits and the value of company products and services; process memberships, upgrades, and credit accounts; participate in sales and marketing events and work toward membership goals.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel standards, and correcting or reporting unsafe situations to management.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting items from shelves, scanning, wrapping and palletizing items, checking order and invoice accuracy, securing items for pickup, and following up on out-of-stock merchandise.
- Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; identify priorities and deadlines; communicate progress; recommend improvements; and adapt to change and feedback.
- Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
- Comply with company policies, procedures, and standards of ethics and integrity, including implementing action plans and applying the Open Door Policy.
- Contribute to a respectful, inclusive, and collaborative workplace; build relationships, communicate positively, help develop and mentor others, and recognize others' contributions.
- Act with integrity and accountability, serve customers and Members, make informed decisions that consider team and stakeholder outcomes, and support continuous improvement and learning.
Benefits
- Competitive pay and performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k), stock purchase, and company-paid life insurance
- Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave
- PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid Live Better U education benefit for eligible full-time and part-time associates, including tuition, books, and fees
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
