Personal Lines Risk Solutions Consultant (GA / TN)

Hanover Insurance Group • Atlanta, GA

10d • Remote

About The Position

The Personal Lines Risk Solutions Consultant provides risk solutions support to Hanover’s Personal Lines division for Prestige clients and covers the Georgia and Tennessee territory. The position is eligible for a fully remote arrangement with local travel and is full-time and exempt.

The consultant conducts on-site home inspections, evaluates risks, and recommends mitigation services and solutions. The role also advises policyholders on proactive home maintenance, disaster preparedness, security, and loss mitigation; identifies cross-sell opportunities; participates in product innovation pilots; and supports risk-management content development. The consultant works with policyholders, agents, Underwriting, Risk Solutions home office and field teams, Personal Lines Product, Claims, and Marketing, and represents the company in association and industry activities.

Requirements

• At least 4 years of Risk Solutions/Loss Control field experience with a personal lines national or regional insurance carrier.
• Knowledge of building construction, homeowners and marine insurance coverages, underwriting, and claims.
• Strong interpersonal skills and ability to interact with policyholders and agents.
• Superior analytical and problem-solving skills.
• Aptitude for numerical and/or financial evaluation of business performance.
• Ability to work in a dynamic environment on multiple projects, tasks, or assignments.
• Results orientation.
• Superior oral and written communication skills.
• Demonstrated initiative and ability to work independently with minimal direction.
• Ability to use a personal computer and other standard office equipment.
• Ability to work in a fast-paced environment.
• Ability to sit and/or stand for extended periods.
• Flexibility in working hours to accommodate homeowner schedules.

Responsibilities

• Conduct on-site policyholder home inspections to evaluate risk and recommend services and solutions to mitigate risk.
• Consult with policyholders on risk management services, including proactive home maintenance, disaster preparedness, security, and loss mitigation aids.
• Identify cross-sell opportunities for additional coverages, such as Marine and Auto.
• Participate in innovation pilots with the Personal Lines Product team.
• Support risk management content generation by the Personal Lines Marketing team.
• Collaborate with Underwriting, Risk Solutions home office technical and field teams, Personal Lines Product, Personal Lines Claims, and Personal Lines Marketing.
• Participate in association and industry relations activities, including attending meetings and conferences while representing the company.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed