Personal Lines Risk Solutions Consultant (GA / TN)
About The Position
The Personal Lines Risk Solutions Consultant provides risk solutions support to The Hanover’s Personal Lines division for Prestige clients across Georgia and Tennessee. The role is eligible for a fully remote arrangement with local travel and is full-time and exempt. The consultant conducts on-site home inspections, evaluates risks, and recommends services and solutions to help mitigate them. They advise policyholders on proactive home maintenance, disaster preparedness, security, and loss mitigation, and identify opportunities to cross-sell additional coverages such as Marine and Auto. The consultant participates in innovation pilots with the Personal Lines Product team and supports risk-management content development with Personal Lines Marketing. The role involves collaboration with policyholders, agents, Underwriting, Risk Solutions home-office technical and field teams, Personal Lines Product, Claims, and Marketing. It also includes representing the company in association and industry relations activities, including meetings and conferences. The position requires flexibility in working hours to accommodate homeowner schedules and frequent territory travel.
Requirements
- At least 4 years of Risk Solutions/Loss Control field experience with a personal lines national or regional insurance carrier.
- Demonstrated initiative and ability to work independently with minimal direction.
- Knowledge of building construction, homeowners and marine insurance coverages, underwriting, and claims.
- Superior analytical and problem-solving skills.
- Aptitude for numerical and/or financial evaluation of business performance.
- Ability to work in a dynamic environment on multiple projects, tasks, or assignments.
- Results orientation.
- Superior oral and written communication skills.
- Ability to use a personal computer and other standard office equipment.
- Ability to work in a fast-paced environment.
- Ability to sit and/or stand for extended periods.
- Flexibility in working hours to accommodate homeowner schedules.
- Frequent travel within the territory; the posting elsewhere identifies the territory as Georgia and Tennessee.
Responsibilities
- Perform on-site policyholder home inspections to evaluate risk and recommend services and solutions to mitigate risk.
- Consult with policyholders on risk-management services, including proactive home maintenance, disaster preparedness, security, and loss mitigation aids.
- Identify cross-sell opportunities for additional coverages such as Marine and Auto.
- Participate in innovation pilots with the Personal Lines Product team.
- Support risk-management content generation by the Personal Lines Marketing team.
- Collaborate with Underwriting, Risk Solutions home-office technical and field teams, Personal Lines Product, Personal Lines Claims, and Personal Lines Marketing.
- Participate in association and industry relations activities, including attending meetings and conferences as a company representative.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k) with company match
- Tuition reimbursement
- Paid time off (PTO)
- Company-paid holidays
- Flexible work arrangements
- Cultural Awareness Day in support of IDE
- On-site medical/wellness center (Worcester only)
- Potential annual bonus, long-term incentive, or spot recognition awards
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
