Personal Lines Producer

Insurance Office of America•Knoxville, TN
•Hybrid

About The Position

The Personal Lines Producer drives new business growth by developing client relationships, cultivating referral networks and Centers of Influence, and advising individuals and families on personal insurance solutions. The role uses industry expertise, community involvement, and strategic partnerships to identify opportunities, recommend tailored coverage, grow a book of business, and deliver an exceptional client experience. The producer collaborates with internal teams and carrier partners to achieve sales and retention objectives. The position is hybrid and supports Knoxville, Tennessee. Remote-work arrangements may require onsite attendance for employees residing within 50 miles of a branch when business needs call for it. Remote employees are expected to have a dedicated, distraction-free workspace.

Requirements

  • Active Property & Casualty license.
  • Proven success generating new business, growing client relationships, and achieving sales objectives.
  • Strong consultative selling, communication, presentation, and interpersonal skills.
  • Working knowledge of Personal Lines insurance products, carrier markets, and coverage solutions.
  • Entrepreneurial mindset and ability to work independently while collaborating effectively with internal teams and carrier partners.
  • Proficiency with Microsoft Office, CRM platforms, and agency management systems.
  • Strong organizational skills, professional credibility, and commitment to exceptional client service.

Nice To Haves

  • Two or more years of Personal Lines insurance sales experience within a retail agency environment.
  • Existing professional network and strong community presence.
  • Ability to develop referral sources and Centers of Influence through networking and relationship-building.

Responsibilities

  • Develop and execute business development strategies to generate Personal Lines opportunities and meet sales and growth objectives.
  • Build, maintain, and actively manage a pipeline of prospective clients through networking, referrals, community involvement, and relationship-building.
  • Develop long-term client relationships, conduct client reviews, and identify opportunities to strengthen coverage, improve risk management, and grow accounts.
  • Assess client needs and exposures and recommend insurance solutions aligned with clients’ goals and risk profiles.
  • Market and place insurance programs, negotiating coverage options and pricing with carrier partners to secure competitive solutions.
  • Identify cross-selling opportunities and collaborate with Commercial Lines, Employee Benefits, Wealth Management, and other internal divisions.
  • Establish and maintain referral partnerships with Realtors, Mortgage Professionals, Financial Advisors, Attorneys, Business Owners, Community Leaders, and other Centers of Influence.
  • Represent IOA at networking events, industry associations, and community functions to generate opportunities and strengthen local market presence.
  • Use LinkedIn and other professional networking tools to build credibility, expand relationships, and increase market visibility.
  • Maintain current knowledge of carrier appetites, market trends, coverage developments, and industry best practices.
  • Partner with service and operations teams to support a seamless client experience, satisfaction, and retention.
  • Demonstrate professionalism, integrity, accountability, and leadership while championing IOA’s Core Values.

Benefits

  • Company-paid health insurance
  • Paid holidays, vacations, and sick time
  • 401K with employer match
  • Professional growth and career progression opportunities
  • Respectful culture and work/family life balance
  • Community service commitment
  • Supportive teammates and a rewarding work environment
  • Commission-based compensation eligibility
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