Personal LInes CSR

The Jonus GroupGirard, OH

About The Position

Seeking dedicated and experienced professionals to join a team as Personal Lines / Commercial Lines Producers and Customer Service Representatives in both Personal Lines and Commercial Lines. The ideal candidates will possess a strong work ethic, excellent interpersonal skills, and the ability to thrive in a fast-paced environment.

Requirements

  • Property & Casualty (P&C) license required.
  • Familiarity with carriers such as Auto Owners, Central, CNA, Grange, CHUBB, Liberty, Travelers, Western Reserve, Donegal, and National General.
  • Strong interpersonal and communication skills.
  • Ability to handle stressful situations with professionalism.
  • Adaptability to interact with diverse clients and team members.
  • Self-motivation and a results-driven mindset.
  • Thick skin and resilience in challenging situations.

Nice To Haves

  • 5+ years of experience in a similar role.
  • Applied Epic experience preferred.

Responsibilities

  • Handle renewals, remarketing, claims, and general customer service inquiries.
  • Assist producers with endorsements, certifications, and cross-selling opportunities.
  • Support quoting processes for new and renewal business.
  • Provide exceptional client support and maintain strong relationships.

Benefits

  • Competitive benefits package
  • 401(k)
  • Paid time off
  • Professional development opportunities
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