Personal Jeweler - Blue Nile - Fashion Island

Blue Nile • Newport Beach, CA

1d • Onsite

About The Position

Blue Nile is seeking a part-time Luxury Sales Consultant for its retail showroom at Fashion Island. The role is for an outgoing, passionate customer-service professional who understands white-glove service and enjoys educating customers about jewelry purchases. The consultant helps customers build a lasting connection with Blue Nile by providing professional, accessible, and enthusiastic service and supporting a “Jeweler for Life” relationship. The position requires previous retail sales or customer-service experience. Jewelry experience is a plus but is not required.

Requirements

• Previous retail sales or customer-service experience.
• High school diploma or GED.
• Excellent interpersonal, creative problem-solving, organizational, and time-management skills.
• Excellent listening, written, and verbal communication skills.
• Strong attention to detail and high integrity.
• Ability to work within deadlines in a fast-paced environment.
• Strong computer, typing/keyboarding, and data-entry skills, with the ability to navigate computer systems effectively and efficiently.
• Ability to stand for extended periods of time.
• Flexibility and willingness to adjust to scheduling needs, particularly during retail peak seasons.
• Authorization to work in the U.S.

Nice To Haves

• Jewelry experience.

Responsibilities

• Communicate Blue Nile’s difference and instill trust and confidence in the brand.
• Provide exceptional customer service and continually develop product knowledge to educate customers.
• Communicate accurate information and set clear expectations to provide an on-brand Blue Nile experience.
• Proactively follow up on internal and external communications while maintaining Blue Nile service standards.
• Resolve complex customer-service challenges with solutions that exceed customer expectations.
• Help create and maintain a customer-focused service culture, enhance the buying experience, and build relationships that support long-term business growth.
• Maintain excellent attendance and punctuality.
• Consistently achieve or exceed company sales and service goals.
• Partner with peers and showroom management to solve problems while maintaining a customer-focused service culture.

Benefits

• Medical coverage for eligible positions.
• Vision coverage for eligible positions.
• Dental coverage for eligible positions.
• 401(k) employer match for eligible positions.
• Regular positions are eligible for a discretionary bonus.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED