Personal Jeweler, Blue Nile

Signet Jewelers•Garden City, NY
•$17 - $20•Onsite

About The Position

Blue Nile is seeking a Luxury Sales Consultant to join its retail showroom. The role focuses on delivering a white-glove customer experience, educating customers about jewelry purchases, and building lasting relationships that help customers feel connected to the Blue Nile brand. The consultant is expected to be professional, accessible, enthusiastic, and committed to creating a “Jeweler for Life” relationship with customers.

Requirements

  • Previous retail sales or customer service experience.
  • High school diploma or GED.
  • Excellent interpersonal, creative problem-solving, organizational, and time-management skills.
  • Excellent listening, written, and verbal communication skills.
  • Strong attention to detail and high integrity.
  • Ability to work within deadlines in a fast-paced environment.
  • Strong computer, typing/keyboarding, and data-entry skills, with the ability to navigate computer systems effectively and efficiently.
  • Ability to stand for extended periods.
  • Flexibility and willingness to adjust to scheduling needs, particularly during retail peak seasons.
  • Authorization to work in the U.S.

Nice To Haves

  • Jewelry experience.

Responsibilities

  • Communicate the Blue Nile difference and instill trust and confidence in the brand.
  • Provide exceptional customer service and continually develop product knowledge to educate customers.
  • Communicate accurate information and set clear customer expectations to deliver an on-brand Blue Nile experience.
  • Proactively follow up on internal and external communications while maintaining Blue Nile service standards.
  • Resolve complex customer service challenges and find solutions that exceed customer expectations.
  • Help create and maintain a customer-focused service culture, enhance the buying experience, and build relationships that support long-term business growth.
  • Maintain excellent attendance and punctuality.
  • Consistently achieve or exceed company sales and service goals.
  • Partner with peers and showroom management to solve problems while maintaining a customer-focused service culture.

Benefits

  • Medical coverage
  • Vision coverage
  • Dental coverage
  • 401(k) employer match
  • Other benefits for eligible positions
  • Regular positions are eligible for a discretionary bonus.
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