Personal Jeweler - Blue Nile - Fashion Island

Signet Jewelers • Newport Beach, CA

2d • $21 - $30 • Onsite

About The Position

Blue Nile is seeking a part-time Luxury Sales Consultant for its Fashion Island retail showroom. The role focuses on delivering a white-glove customer experience, educating customers about jewelry purchases, and building lasting relationships that strengthen customers’ connection with the Blue Nile brand. The successful candidate is outgoing, passionate about helping others, and committed to providing professional, accessible, and enthusiastic service.

The position involves meeting sales and service goals, maintaining product knowledge, communicating clearly with customers, and working with peers and showroom management to resolve issues and sustain a customer-focused service culture. The hourly pay range is $20.64–$30.00; final pay is based on experience, qualifications, geographic region, internal equity, and job-related knowledge and skills. Regular positions are eligible for a discretionary bonus. Eligible positions may receive medical, vision, and dental coverage and a 401(k) employer match, among other benefits. Blue Nile will not sponsor a new applicant for employment authorization for this position.

Requirements

• Previous retail sales or customer service experience.
• High school diploma or GED.
• Excellent interpersonal, creative problem-solving, organizational, and time-management skills.
• Excellent listening, written, and verbal communication skills.
• Strong attention to detail and high integrity.
• Ability to work within deadlines in a fast-paced environment.
• Strong computer, typing/keyboarding, and data-entry skills, and ability to navigate computer systems effectively and efficiently.
• Ability to stand for extended periods.
• Flexibility and willingness to adjust to scheduling needs, particularly during retail peak seasons.
• Authorization to work in the United States.

Nice To Haves

• Jewelry experience is a plus but not required.

Responsibilities

• Communicate the Blue Nile difference and build trust and confidence in the brand.
• Provide exceptional customer service and continually develop product knowledge to educate customers.
• Provide accurate information and set clear customer expectations in keeping with the Blue Nile brand.
• Proactively follow up on internal and external communications while maintaining Blue Nile service standards.
• Resolve complex customer service challenges with solutions that exceed customer expectations.
• Help maintain a customer-focused service culture, enhance the buying experience, and build relationships that support long-term business growth.
• Maintain excellent attendance and punctuality.
• Consistently achieve or exceed company sales and service goals.
• Partner with peers and showroom management to solve problems while maintaining a customer-focused service culture.

Benefits

• Hourly pay range of $20.64–$30.00; final pay rate is based on experience, qualifications, geographic region, internal equity, and job-related knowledge and skills.
• Regular positions are eligible for a discretionary bonus.
• Medical coverage for eligible positions.
• Vision coverage for eligible positions.
• Dental coverage for eligible positions.
• 401(k) employer match for eligible positions.
• Other benefits for eligible positions.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED