Personal Jeweler - Blue Nile - Century City
About The Position
Blue Nile is seeking a full-time Luxury Sales Consultant for its retail showroom. The role focuses on delivering a white-glove customer experience, educating customers about jewelry purchases, and building lasting relationships that strengthen customers’ connection with the brand. The successful candidate is outgoing, passionate about helping others, professional, accessible, and enthusiastic about creating “Jeweler for Life” relationships with Blue Nile. The hourly pay range is $20.64–$30.00. Base pay may vary based on geographic region, internal equity, job-related knowledge, skills, and experience. Regular positions are eligible for a discretionary bonus. Eligible positions also receive medical, vision, and dental coverage and a 401(k) employer match, among other benefits. Blue Nile will not sponsor a new applicant for employment authorization for this position. Blue Nile is an equal opportunity employer and considers qualified applicants with criminal histories in accordance with applicable law.
Requirements
- Previous retail sales or customer service experience.
- High school diploma or GED.
- Excellent interpersonal, creative problem-solving, organizational, and time-management skills.
- Excellent listening, written, and verbal communication skills.
- Strong attention to detail and high integrity.
- Ability to work within deadlines in a fast-paced environment.
- Strong computer, typing/keyboarding, and data-entry skills, with the ability to navigate computer systems effectively and efficiently.
- Ability to stand for extended periods.
- Flexibility and willingness to adjust to scheduling needs, particularly during retail peak seasons.
- Authorization to work in the United States.
Nice To Haves
- Jewelry experience.
Responsibilities
- Communicate the Blue Nile difference and instill trust and confidence in the brand.
- Deliver exceptional customer service and continually develop product knowledge to educate customers.
- Provide accurate information and set clear expectations to ensure an on-brand customer experience.
- Proactively follow up on internal and external communications while maintaining Blue Nile service standards.
- Resolve complex customer service challenges with solutions that exceed customer expectations.
- Help maintain a customer-focused service culture, enhance the buying experience, and build relationships that support long-term business growth.
- Maintain excellent attendance and punctuality.
- Consistently achieve or exceed company sales and service goals.
- Partner with peers and showroom management to solve problems while maintaining a customer-focused service culture.
Benefits
- Hourly pay range of $20.64–$30.00.
- Eligible regular positions may receive a discretionary bonus.
- Medical coverage for eligible positions.
- Vision coverage for eligible positions.
- Dental coverage for eligible positions.
- 401(k) employer match for eligible positions.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
