Personal Jeweler - Blue Nile - Bellevue Square

Blue Nile • Bellevue, WA

2d • Onsite

About The Position

Blue Nile is seeking a full-time Luxury Sales Consultant for its retail showroom. The role focuses on delivering a white-glove customer experience, educating customers about jewelry purchases, and building lasting relationships that strengthen customers’ connection to the Blue Nile brand. The ideal candidate is outgoing, passionate about helping others, and interested in developing a career that creates a “Jeweler for Life” relationship with customers.

Requirements

• Previous retail sales or customer service experience.
• High school diploma or GED.
• Excellent interpersonal, creative problem-solving, organizational, and time-management skills.
• Excellent listening, written, and verbal communication skills.
• Strong attention to detail and high integrity.
• Ability to work within deadlines in a fast-paced environment.
• Strong computer, typing/keyboarding, and data-entry skills, including the ability to navigate computer systems effectively and efficiently.
• Ability to stand for extended periods of time.
• Flexibility and willingness to adjust to scheduling needs, particularly during retail peak seasons.
• Authorization to work in the U.S.

Nice To Haves

• Jewelry experience.

Responsibilities

• Communicate Blue Nile’s differentiators and build customer trust and confidence in the brand.
• Provide exceptional customer service and continually develop product knowledge to educate customers.
• Share accurate information and set clear customer expectations to ensure an on-brand experience.
• Proactively follow up on internal and external communications while maintaining Blue Nile service standards.
• Resolve complex customer service challenges with solutions that exceed customer expectations.
• Help maintain a customer-focused service culture, enhance the buying experience, and build relationships that support long-term business growth.
• Maintain excellent attendance and punctuality.
• Consistently achieve or exceed company sales and service goals.
• Partner with peers and showroom management to solve problems while maintaining a customer-focused service culture.

Benefits

• Medical coverage.
• Vision coverage.
• Dental coverage.
• 401(k) employer match.
• Eligible regular positions may receive a discretionary bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED